Network L3 Job Vacancy in Allied Digital Mumbai, Maharashtra – Updated today
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Full Details :
Company Name : Allied Digital
Location : Mumbai, Maharashtra
Position :
Job Description : Engineer L3 (Network & Security)
Profile of the position:
Expert on Routes, Switches, Firewall, Load Balancers, VPN, QoS, Wireless. Network Administrator leverage their expertise with Design, implement, maintain, and support of Network infrastructure, day-to-day system performance, troubleshoot network specific issues. Performing network maintenance and system upgrades including service packs, patches, hot fixes, security configurations, Project management, DC-DR Drill Management, Infrastructure Management, Manpower Management, Vendor Management etc.
Duties and Responsibilities
Work on complex/escalated incidents, problems and changes within the Operational environment.
Manage, lead and perform network and security changes in a multi-data center hybrid cloud operational environment, provide level 3 operational support and own achieving SLAs for agreed service metrics.
Carry out Security Solutions Technical Consultancy and implementation in support of customer project work.
Perform network maintenance and device upgrades.
Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
Select and implement security tools, policies, and procedures in conjunction with the company’s security team
Coordinate with vendors and other IT personnel for problem resolution
Acknowledge the ticket in your queue
Perform the RCA and work towards resolution.
Escalate to next level for complaints if not solved at his or her Level within 1 hr.
Update case notes with your findings and close the ticket.
Abide by all terms of Letter of Undertaking and follow the same.
Follow all admin as well as security rules and regulations of the Organization.
Report Information security incidents and weaknesses to Operations manager and CISO.
Training L2/L1 as per need basis
Team Management should have capability to lead team in absence of TL.
Knowledge, Skills & Competencies:
Hands on experience including but not limited to:
Expert on multi-vender devices e.g. Cisco, Juniper, HP, Palo Alto, Fortinet, Checkpoint.
Export on security concepts e.g. VPN, IPS/IDS, Web application firewall, etc.
Administration of Firmware exposure to physical system environments.
Analytical skills to accurately identify the root cause.
Expert in Upgrades, Solution designing and implementation of various security products.
Preparing HLD/LLD, Network design document, Technical overview etc.
Experience of working with customers through direct interaction during support and change management activities.
Excellent verbal and written communication skills.
Effective team player as well as ability to drive autonomously.
Desired Qualification
Must be a CCIE.
Basic Education must have a Bachelor’s degree or Under Graduate in any stream
Good Communication Skills (Written & Verbal)
Knowledge on Server Monitoring & Management is preferred.
Understanding of ticketing system is also preferred.
Must be willing to work in 24×7 rotational shifts.
Previous NOC experience will be a value add.
Desired Experience
Should have 10+ yrs of in providing Level Support to all departments Schedule time estimates for projects / task deliverables, adhere to SLA.
This post is listed Under Technology
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