Operations Consultant Job Vacancy in Franklin Templeton Investments Hyderabad, Telangana – Updated today
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Company Name : Franklin Templeton Investments
Location : Hyderabad, Telangana
Position :
Job Description : At Franklin Templeton, everything we do is focused on one thing – delivering better client outcomes. We do that by partnering closely with our clients, assessing their strategic needs, and identifying the solution or solutions that can meet the challenge. Over 12,000 employees working in 34 countries around the world are dedicated to servicing investment solutions for our clients in more than 160 countries. For more than 70 years our success has been a direct result of the talent, skills and persistence of our people, and we are looking for qualified candidates to join our team.
What is the Operations Consultant- Global Reference Data Group is responsible for?
The Operations Consultant will be responsible for leading and participating in continuous improvement initiatives and projects. When necessary, this position provides production support by analyzing and troubleshooting production issues and assisting in the day to day operations. Assist the Business Data Steward in advancing stewardship and ensure the line of business (LOB) adheres to FTI data and governance related standards, rules and best practices and provides support to operationalize across the LOB.
What are the ongoing responsibilities of the Operations Consultant?
Project Participation:
Lead and/or support operational business process improvements and initiatives related to functional business unit
Develop and define requirements, solution design, testing and training, throughout the project lifecycle
Ensure all department staff are engaged throughout the process and prepared for deployment
Leading and/or supporting testing activities, related to a new project or any initiatives
Lead team meetings, address issues, and drive team to complete activities timely
Address and/or escalate when needed, issues are preventing the team from moving forward
Provide training & overviews to support upcoming changes, to ensure staff are aware and prepared for the changes
Coordinate efforts to extend, rationalize, and approve business metadata within the LOB.
Educate and raise awareness around data quality within the LOB. Identify required assessments and coordinate improvement efforts. Coordinate LOB data quality reporting.
Consults with all LOB project teams to assist with navigating data governance at FTI – providing education, support and escalation management.
Contribute to policy, procedure and standards development by being actively involved in discussion and review sessions.
Assist in the development of business-oriented training materials for data owners and key constituents. Deliver training, as required, to members of the LOB.
Facilitates work of all LOB stewardship communities and working groups, focusing on business unit specific core or mission critical data.
Measures progress on implementing enterprise standards and policies and provide progress reports.
Project Communication & Change Management:
Providing weekly updates on project status’, upcoming milestones, issues or items requiring attention and related mitigation plans
Coordinating with all end users impacted by the initiative – ensure full understanding and testing in a timely manner, well in advance of deployment
Coordinate and/or provide training on new activities being deployed into production
Production Support:
Assist in the day-to-day operations as needed
Research production issues independently and with minimal guidance
Liaise with FTT to seek and/or validate solutions
Conduct testing, when needed, including defining and executing test cases
Escalate issues to supervisor, when appropriate
Provide subject matter expertise on activities impacting production issues and support needs
Process Improvement
Drive for solutions by constantly looking at reducing risk and streamlining processes
Suggest and/or support new ideas to promote efficiency and reduction of risk
Follow-through on activities required to implement approved ideas
Creating and generating regular & ad-hoc metrics for functions being performed
Stay current on industry emerging issues, market initiatives and legislation
Keep team members informed on issues, solutions and progress, to leverage staff in other sites and groups, to ensure global coverage and support
Act as business continuity back-up and participate in exercises as necessary
Comfortable working on issues or projects that are not developed out and/or minimal information is known at the time
What ideal qualifications, skills & experience would help someone to be successful?
Solid understanding of all security types, account & settlement reference data
Bachelor’s degree in accounting, finance or economics preferred or 4-7 years’ experience in financial services/securities processing
Proficient in Microsoft Office, specifically, Excel, Word, PowerPoint, Visio and Outlook
Proficient in FTS applications
Strong knowledge of FTI’s internal systems
Excellent verbal and written communication skills
NOTE: The above statements are intended to describe the general nature and level of work being performed by incumbents. They are not intended to be an exhaustive list of all responsibilities, duties and skills required by all incumbents. Incumbents may perform other duties as assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management retains the right to add to or change the duties of the position at any time.
Shift Work Timings – 2:00 PM – 11:00 PM IST / 6:30 PM – 3:30 AM IST
What makes Franklin Templeton Investments unique?
In addition to the dynamic and professional environment at Franklin Templeton, we strive to ensure that our employees have access to a competitive and valuable set of Total Rewards—the mix of both monetary and non-monetary rewards provided to you in recognition for your time, talents, efforts, and results.
Highlights of our benefits include:
Professional development growth opportunities through in-house classes and over 150 Web-based training courses
An educational assistance program to financially help employees seeking continuing education
Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)
Life insurance for protection of employees’ families
Personal accident insurance for protection of employees and their families
Personal loan assistance
Employee Stock Investment Plan (ESIP)
“Location specific benefits” as mentioned below
Onsite fitness center, recreation center, and cafeteria
Cricket grounds and gymnasium
Library
Health Center with doctor availability
HDFC ATM on the campus
Franklin Templeton Investments is an Equal Opportunity Employer. We invite you to visit us at Franklin Templeton Careers to learn more about our company and our career opportunities.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need a workplace arrangement to search for, or apply for, one of our positions please send an email to accommodations@franklintempleton.com . In your email, please include the arrangement you are requesting and the job title and job number you are applying for. We will review the request and make a best effort to enact the arrangement. It may take up to three business days to receive a response to your request. Please note that only requests for arrangements will receive a response.
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