Product Manager Job Vacancy in Bykea Karachi – Updated today

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Full Details :
Company Name :
Bykea
Location : Karachi
Position :

Job Description : Bykea is a Pakistan based app offering motorbike transport, deliveries, commerce and payment matchmaking services on its marketplace platform. Over 2 million registered users drive utility from Bykea in Karachi, Lahore and Rawalpindi.

We are looking for a product manager to lead our expanding delivery vertical, with prior experience in managing and/or scaling consumer focused digital platforms.
Location: the position can be based out of Karachi / Lahore / Islamabad.

This position will be tasked with these main objectives:

Develop feature road map and direction
Prepare detailed requirements for product development
Monitor product performance and user behavior
About the role:

Identify opportunities in the delivery vertical and validate them via research, user-data and/or competitive analysis
Prepare detailed documentation for new product developments liaising with Operations, Tech, Marketing, Customer Servicing, BI and UI/UX teams
Monitor user behavior on both the Bykea customer and partner apps and identify optimizations; both in-terms of performance and drop-offs in user journey funnels
Identify optimization opportunities in the existing product line to improve product KPIs
Identify and track resolution of all operational issues in the existing product line
Prepare impact analysis for all new developments and prioritize them accordingly
Ensure thorough feature testing covering all edge cases to ensure optimum customer experience
Monitoring customer feedback to gain insight for product fixes, optimizations and new features
Maintain detailed product manuals with a change-log
Enhance overall platform capabilities of the Bykea customer & partner apps

Skills & Competencies:

Ability to operate in a complex operational environment
Strong Analytical Skills, ability to identify and build customer segments and determine solutions for their needs
Passion and successful track record in championing great experiences, with attention to detail and craftsmanship
Good understanding of Business Value Chain and Business Analytics
Customer centric approach towards product development and its implementation
Experience working within the technology industry/start-up environment is highly desirable
Experience in any of the following: Design Thinking, Product Development, Data Analysis & Insights, Segmentation
Ability to easily explain complex concepts to people with no domain or technical knowledge and make sure they understand the implications

Qualifications & Experience:

4+ years of experience in working with consumer focused digital products
4 years Bachelors degree

Location: the position can be based out of Karachi / Lahore / Islamabad.

This post is listed Under  App Development
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