Senior Software Engineer/Markets & Sec Services IT Job Vacancy in HSBC Pune, Maharashtra – Updated today
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Company Name : HSBC
Location : Pune, Maharashtra
Position :
Job Description : The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer.
In this role, you will:
Takes ownership of Production Support activities across the platform –
Ensures 2nd line support requests, clarity tickets, ad-hoc queries, support to the Application/Platform and track its completion/resolution.
Responsible for diagnosing and resolving application issues to ensure optimal performance and usability for various system Users.
Work closely with SMEs, BAs and QAs and provide Root Cause analysis with recommendations for improvements.
Proactively liaise with the vendor to get faster resolution by having constant follow-ups.
Maintain good relationship with Upstream and Downstream systems and have a visibility of whole Front to Back trade flow.
Helps users in solving data issues and perform System admin and User admin tasks
Escalate Critical, High and Medium issues immediately with Business, Ops and drive a resolution call with Production Support managers, SMEs and Vendor.
Status Reporting – generate weekly report of Production Issues, Communicate Business about Changes to Production.
Deployment to Production – Be aware of what Changes are going in Production environment, be able to own Static/Config changes to be done, and have functional understanding of the change.
Takes pro-active responsibility for directly managing own tasks and indirectly driving the tasks of others which contribute to the success of directly owned tasks, escalating appropriately as required to meet agreed deadlines.
Creates and maintains high-quality deliverables & artefacts in accordance with HSBC’s Agile methodology.
Acts to positively challenge thinking and drive good solutions.
Builds and maintains positive, complementary working relationships with partner teams across Markets & Securities Services IT and Stakeholders in Operations, Asset Servicing and Product Control
Management of stakeholders and Vendor owning the RIMS application.
Working with multiple delivery and business partner teams across the Programme as set out in the business case.
Managing changing priorities in a dynamic environment.
Aspire to be a level 3 support and continuously work in building a strong functional expertise and presence in Pune location.
Requirements
An experienced IT Production Support Analyst with a comprehensive Post Trade experience in Cash and Debt Securities (Bonds and Repos) and demonstrable track-record of delivery success in IT change projects.
Extensive experience working on joint operational and IT change projects in either an international investment bank and/or a major consulting firm within financial services.
Have domain knowledge about Trade Lifecycle, Confirmations, Settlements (Swift Messaging and CREST)
Technical literacy would need to include at least basic SQL Skills to interrogate a database, Unix commands and Shell scripting.
Experience in managing the expectations of diverse stakeholder personalities & experience levels
Able to build strong relationships with partner functions and business units.
Good to have exposure to Monitoring, Alerting and Reporting tools
Able to interface and influence in the organization.
Articulate and can effectively build consensus across a diverse audience of Business and IT.
A self-starter with excellent analytical and planning skills.
Tenacious and able to challenge the norm/status quo whilst suggesting viable alternative approaches.
High level of drive to meet aggressive deadlines and targets.
Able to prioritize, be flexible and respond to changing environments.
Modelling professional qualities and operating in a professional environment.
A structured approach and able to prioritize effectively.
Strong communication and presentation skills.
Produces clear, concise, high-quality documentation and deliverables
Able to work in the DevOps environment, whereby willing to contribute in multiple streams like Business Analysis, Testing scope, Manual Testing, Support etc.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
This post is listed Under Technology
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