Service Delivery Manager Job Vacancy in BNP Paribas Chennai, Tamil Nadu – Updated today

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Full Details :
Company Name : BNP Paribas
Location : Chennai, Tamil Nadu
Position :

Job Description : JOB NUMBER: OPE002085)
Job Title:
VP
Date:
01/05/2021

Department:
ORC
Location:
Chennai

Business Line / Function:
RISK
Reports to:
(Direct)
Head of RISK ORC

Grade:
(if applicable)
(Functional)

Number of Direct Reports:
None / IC
Directorship / Registration:

Position Purpose

Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the team’s goal.
The VP, RISK ORC BP2S Chennai will report hierarchically and functionally to the Head of RISK ORC GSO – Chennai. The RISK ORC perimeter includes all operational risks for business processes, which are performed in Chennai.
Located within the RISK Function of BNP Paribas, the role of the AVP, RISK ORC GSO Chennai, is to ensure that the components of the operational risk management framework are implemented and is operating effectively in GSO Chennai.

Responsibilities

Direct Responsibilities
The RISK ORC GSO mandate is to independently challenge and supervise the operational risk management framework of BP2S activities as described in the level 2 procedure – Organizational Framework and Governance for Operational Risk Management and Permanent Control Framework.
Contributing Responsibilities
As the 2nd line of defense, the Manager, RISK ORC BP2s Chennai, has the following general responsibilities for the operational risk processes and themes within the scope of RISK ORC including fraud, third-party, and Information and Communication Technology (ICT) risk management.
Define and consistently apply the BP2S RISK ORC methodologies and procedures (normative framework), and adapt locally as required
Independently challenge the identification and assessment of the operational risk profile (actual, potential and emerging) and the risk mitigation framework implemented in the operating entities, through opinions, and sign offs where required
Ensuring effective implementation of the risk mitigation strategies, framework and actions with the 1st line of defense, through follow up of action plans and independent challenge of controls, either through execution of 2nd level controls, or where applicable, through other kinds of controls
Independently assess and potentially alert key stakeholders on the level of risk and on the risk mitigation framework status
Contribute to operational risk awareness and training on the risk mitigation framework.
Main Accountabilities of the Role
Qualitative Check & Challenge of 1st line of defense mainly by the execution of 2nd LOD controls and RCSA to provide an opinion on the effectiveness of the control framework as per Group guidelines.
Independently challenge significant incidents in Risk tool and related remediation plan.
Proactively identify key risk areas to propose and conduct thematic reviews promptly with recommendations.
Ensure the correct implementation and application of Group and BP2S governance (e.g. in terms of Internal Control Committee (ICC) and operational risk management related committees, etc.…)
Promote Risk awareness and Risk culture of operational risk management across GSO teams
Ensure management reporting and Dashboard – either to local management or to the Group are reported on time.
Proactive risk anticipation and raise alert on key risk topics thereby bringing in significant management attention and propose remediation.
Stakeholder management with Department Managers / Heads locally, along with regional and Central alignment.
Support Department Head on governance topics, Risk awareness, Reporting, global projects and awareness on guidelines to the 1st LOD within the stipulated time period.
People Responsibilities. ( if applicable )
Active Team player with positive attitude to bring the team together irrespective of team responsibilities.
Provide conducive work environment for a healthy working atmosphere in a competitive environment.
Upskilling team member’s basis the skill matrix and PDP follow through.
Promote training awareness, recognize team members, value their contribution and provide opportunities for growth and mobility.
Fair dealing with staff members on day to day business deliverables and ensure administrative aspects including attendance, training and continuous feedback are totally intact.

Technical & Behavioral Competencies

Key Behavioral aspects
Integrity, Ethics and values
Collaboration and partnering
Innovation and catalyst
Building capability
leading by example, influence and impact
Others
Individual – confidence and self-motivation.
Interpersonal – high energy levels, communication skills, teamwork and persuasiveness.
Managerial – Leadership skills, decisive decision-making, and managing teams and individuals.
Analytical – The ability to review data and scenarios and make good decisions in a timely fashion
Technical aspects
Identification and assessment of risk and controls
Verification and controls assurance
Independent challenge, quality review and provide recommendations
Governance, reporting and risk awareness.

Specific Qualifications (if required)

Tertiary-level qualification essential with CA/CWA/CPA qualifications desirable or its equivalent

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Decision Making

Ability to deliver / Results driven

Creativity & Innovation / Problem solving

Critical thinking

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Ability to develop and adapt a process

Ability to set up relevant performance indicators

Ability to manage / facilitate a meeting, seminar, committee, training…

Analytical Ability

Education Level:
Master Degree or equivalent

Experience Level
At least 7 years

Other/Specific Qualifications (if required).

Audit background will be an added advantage. CA/CWA inter / is an added advantage.

Primary Location: IN-TN-Chennai
Job Type: Standard / Permanent
Job: RISKS
Education Level: Master Degree or equivalent (> 4 years)
Experience Level: At least 15 years
Schedule: Full-time

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