Solutions Architect – SEA (Intern) Job Vacancy in Impact Singapore – Updated today

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Full Details :
Company Name : Impact
Location : Singapore
Position :

Job Description : Our Company:

At Impact our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you.

Impact is the global leader in Partnership Automation. We work with enterprise and innovative brands like Ticketmaster, Levi’s, Microsoft, Airbnb, and Uber to help them manage all different types of partnerships. From social influencers, B2B, strategic partners, publishers, and traditional affiliates, we have them covered. Our combined suite of products covers the full life partnership lifecycle including onboarding, tracking ads and paying partners, recruiting for new partners, data and marketing intelligence, and protection from fraud. Founded in 2008 by the same team that founded Commission Junction, Impact has grown to over 500 employees and eleven offices across the United States, Europe, Africa, and Asia.

Why this role is exciting:

Exciting opportunity for a Solutions Architect Intern with IT or SaaS industry experience.

In this role, the solutions architect will help gather technical requirements for potential clients and ensure their needs can be met by the software. Working alongside the Sales, Onboarding, and Technical Services teams, this employee will support our sales team at prospect meetings, act as a product expert in the sales process, understand the technical implementation to a point where they can act as a level 1 technical resource in the sales process, and serve to escalate development work to product for key/strategic accounts. The resource will “tee up” a prospect to have a smooth transition to implementation and onboarding teams.

Responsibilities:
Support sales teams as product specialist and primary technical resource
Gather client requirements throughout the sales process
Develop solutions design and technical integration documentation to support implementation
Draft technical RFP responses and project manage technical and security questionnaire responses
Take responsibility of new client technical onboardings, also trouble shootings along the project
Work with product teams to deliver client requests and communicate product vision to prospective clients
Deliver in depth product walkthroughs to enterprise clients
Identifies current and future customer services requirements
Provides product, or service information by answering questions and requests
Support Sales team to negotiate technical related contract terms and closes sales by agreeing to terms and conditions
Prepares presentations for client’s meetings and keeps customer records
Does this sound like you?
Excellent problem-solving skills
Excellent verbal and written communication in English. Other SEA languages a plus.
In-depth understanding of SaaS platforms and digital marketing solutions. Technical knowledge of eCommerce web and mobile-app development a plus
Ability to communicate complex technical information to a non-technical audience
Voracious learner willing to be out of their comfort zone
Natural curiosity leading to a deep understanding of the client’s challenges
Proven performance in a pre-sales support role selling a SaaS solution through demonstrations, drafting RFP responses, and onboarding sales executives
Bachelor’s degree or equivalent experience required
1 or more years working in a tech-consulting role at a digital marketing or technology company. Familiarity of affiliate and/or digital marketing industry preferred
Benefits/Perks:
Flexible work hours
Generous paid time off
Regular catered lunches and a healthy snack bar
An employee-led culture team that plans our happy hours, parties and other events to celebrate our many successes.
An established company with a high velocity work ethos, where each person can make a difference!
International and interstate travel

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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