Sr Corporate Infrastructure Engineer Job Vacancy in NorthOut – An Eze Castle Integration Company Indore, Madhya Pradesh – Updated today
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Company Name : NorthOut – An Eze Castle Integration Company
Location : Indore, Madhya Pradesh
Position :
Job Description : Position Requirements:
College diploma or University degree in the field of Computer Science or equivalent field and/or related experience with 3+ years of end user support.
Exceptional written and oral communication skills.
Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Willingness to learn.
Highly self-motivated and directed, in a fast-paced team environment.
Sharp attention to detail with proven analytical and problem-solving abilities.
Effective time management in working on internal tasks as well as with external vendors.
Maintain a high level of end user satisfaction from work performed.
Maintain a high level of communication both written and verbal, which includes service ticket ownership to ensure issues are resolved in their entirety, and the end user is satisfied.
Technical Requirements:
Experience deploying home networks including Cable/DSL/FIOS modems, firewalls, hardware, and software VPN clients.
Basic understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls.
Reinstalling and troubleshooting of operating systems and applications.
Microsoft Windows 7/8/10, Microsoft Office 2010-2019.
Android/iOS configuration, troubleshooting and integration with MDM solutions (Such as Intune).
Basic experience with public cloud technologies with an emphasis on Office 365.
Familiar with cyber-security concepts (Multi-Factor Authentication, Anti-virus/Anti-malware, Software Firewall, Web Filtering).
Experience with Enterprise Antivirus and Spyware software.
Experience with hardware troubleshooting (desktop/laptop, printer, mobile device).
Ability to perform patching and maintenance of systems.
Preferred Skills
Experience with Managed Service Providers.
Basic knowledge of e-mail and spam troubleshooting.
Understanding of IaaS, VDI and backup technologies.
Experience with virtualization software such as VMWare vSphere or Hyper-V.
Administering Active Directory Users/Exchange mailboxes.
Technical certifications preferred.
Basic understanding of desktop imaging platforms.
Working Conditions
Ability to work in an independent environment with moderate supervision.
Ability to work under a moderate noise level (i.e., working on an open floor with printers, telephones, and computers).
Overtime may be required to meet project deadlines (including late nights and weekends).
Ability to be flexible and successfully respond to multiple work pressures.
Sitting for extended periods of time.
Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components.
Lifting and transporting of moderately heavy objects, such as computers and peripherals.
About ECI
ECI is a leading provider in the financial industry of cloud and technical solutions. With over 25 years in business, ECI has upheld a reputation of developing top-tier industry technologists by allowing them to work in fast-paced and dynamic environments. Focusing on a “promote from within” culture allows our team to grow both personally and professionally.
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