Sr VoIP Engineer Job Vacancy in CME Group Bengaluru, Karnataka – Updated today

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Full Details :
Company Name : CME Group
Location : Bengaluru, Karnataka
Position :

Job Description : The Senior VoIP Systems Engineer focuses on the installation, support and maintenance of hardware and software in accordance with best practices. They have some light design experience and provide advanced troubleshooting. The individual in this position has strong voice and networking background. Will work with enterprise phones, TelePresence, telecom carrier services, call center applications, voice recording, server management, database and data networking. Excellent troubleshooting and communication skills are required as the individual will be working with business stakeholders for support and new initiatives.

Support 20% – Respond to second level escalation, providing on-call rotation in organization and hands-off changes. Audits and documents changes to the environment. Implements execution for new initiatives and expansion of existing infrastructures

Engineering 20% – Respond to third level escalation, providing on-call rotation and advanced troubleshooting for endemic problems in the environment. Conduct lab verification of expected operational and technical behaviors. Implements planning for new initiatives and expansion of existing infrastructures

Operational Management 30%
o Perform daily telecom systems checks, system operation
o Perform device/peripheral move, add, change, repair and trouble shooting of systems
o Participate in IT Change control process
o Off hour support
o Aware of cable color codes & terminations
o Oversee vendor support and maintenance
o Follow and enhance established asset mgmt and inventory policy
o Perform cross training
o Particpate in DR testing, resolve issues and enhance plans
o Infosec compliance- vulnerability identification and remediation
o Manage implementation projects
o Troubleshoot voice and network issues
o Advanced administration and support of Cisco VoIP applications, gateways and endpoints, Cisco Unified Contact Center, Cisco TelePresence applications and endpoints, voice recording applications, server management, SQL database, virtualization, TDM & SIP telecom carrier services
o Use time and resources efficiently during implementation
o Accountable for department requirements and requests

System design, build and planning 30%
o Capacity Management
o System integration planning and build
o Quality Control and process improvement
o Documentation creation and control
o Project Planning and Management
o Disaster recovery planning, build and execution
o Monitoring Planning, build and control
o Route planning, build
o Configuration planning and build

Skills & Software Requirements
Telecom fundamentals, telecom carrier service, structured cabling, voice trunking, wireless,
Advance level knowledge of:
VoIP endpointsDial Plan conceptsCall Manager system administrationIVR/ACD
– Voice specific protocols- SIP, MGCP, H.323
Cisco CLIApplication patchingWireshark
Experience with:
R/S: OSPF, BGP, TCP/IP, L2 architecturesVPN: IPSec and SSLSecurity: Firewalling, ACLs, port security, Internet architecturesLoad Balancing: F5 LB, iRules, persistence, etc.Server Management and Virtualization
CME Group: Where Futures Are Made

CME Group (www.cmegroup.com) is the world’s leading and most diverse derivatives marketplace. But who we are goes deeper than that. Here, you can impact markets worldwide. Transform industries. And build a career shaping tomorrow. We invest in your success and you own it, all while working alongside a team of leading experts who inspire you in ways big and small. Joining our company gives you the opportunity to make a difference in global financial markets every day, whether you work on our industry-leading technology and risk management services, our benchmark products or in a corporate services area that helps us serve our customers better. With 2,500 employees located around the world, we’re small enough for you and your contributions to be known. But big enough for your ideas to make an impact. The pace is dynamic, the work is unlike any other firm in the business, and the possibilities are endless. Problem solvers, difference makers, trailblazers. Those are our people. And we’re looking for more.

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