Systems Specialist – C05 Job Vacancy in Citi Chennai, Tamil Nadu – Updated today

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Full Details :
Company Name : Citi
Location : Chennai, Tamil Nadu
Position :

Job Description : The Global ID Administration (GIDA) is a global organization within Citi Shared Services (CSS) with 900+ employees located across the globe. GIDA manages entitlement and provisioning of access for internal Citi employees / contractors and increasingly for external Citi clients who are using Citi applications. GIDA works in partnership with Global Information Security to build appropriate security architecture in new apps and supports large business-driven technology projects related to information security issues.
Job Overview
Responsible for fulfilling security maintenance related requests in all banking applications and other systems, which have security module. Provide core customer service support regarding the targeted applications and systems. This position requires the individual to operate within a team environment and work closely with other groups within the business and throughout Citi.
Key Responsibilities
Process entitlement, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds.
Utilize key information security administration tools
Support bulk customer requests for comparable granting of entitlements
Conduct basic housekeeping tasks, such as inactivity maintenance. Perform manual entitlement review maintenance
Perform ID provisioning such as developer and Admin IDs and basic Functional ID related processes
Ensure adherence to pre-assigned SLO requirements for designated requests at a personal and team level.
Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.
Participate on compliance conference calls and team meetings
Implements already established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications
Maintain excellent availability to achieve strong results
Utilize Microsoft applications for creating and maintaining basic files
Understands Service Delivery Process Controls and under supervision, participate in annual review of Process Control documents associated with specific systems assigned
Demonstrates basic understanding of Citi Lean processes
Understands the high-level principle behind Information Security concepts and policies; and applies / implements into day-to-day work
Identifies potential compliance issues and raise to management attention
Understands Talent Management process and system. Knows how to develop action items to meet goals. Knows how to create a basic IDP (Individual Development Plan). Understands and meets deadlines for system inputs
Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.
Proven use of discretion and judgment given the subject sensitivity of the work data
Ability to manage multiple efforts and adjust priorities with evolving work efforts.
Good command of English language (both verbal and written)
Strong communications skills
Analytical and detail oriented
Qualifications
Minimum High School Degree, however Bachelor’s degree is an advantage.
Minimum 2 year related experience for non-degree (Bachelor or higher degree) holder
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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Job Family Group:
Technology
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Job Family:
Infrastructure
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the “EEO is the Law” poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
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