Urgent and Emergency Care Service Manager Job Vacancy in Nottingham University Hospitals NHS Trust Nottingham – Updated today
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Full Details :
Company Name : Nottingham University Hospitals NHS Trust
Location : Nottingham
Position :
Job Description : Job overview
Are you ambitious and driven to improve performance within a service?
Do you strive to provide strong, visible leadership within the service as part of a multidisciplinary team.
Have you got the ability to drive through the delivery of ambitious targets to continually improve performance within the service.
Can you provide operational expertise and management support to all members of the service.
are you driven to Coach, hold teams to account and be clear about what is expected to be successful in achieving the Trust’s vision.
We are looking for an Urgent and Emergency Care service manager to work within our Emergency Department. This exciting role requires a highly motivated individual who has the ability to problem solve complex issues whilst being a compassionate leader.
In addition to the below summary, you’ll need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
Main duties of the job
Develop the appropriate systems and processes alongside the Specialty Management Team to ensure operational effectiveness across a number of key performance indicators including access targets and finance.
Develop and review plans to achieve patient access targets at service level.
Where identified communicate and implement process changes in services to Consultants, Nursing and Administrative & Clerical Staff.
Responsible for the provision of information to support the activity planning and monitoring processes at service/Divisional level.
Undertake detailed operational monitoring, and instigate appropriate action, to ensure that the service achieves the local and national targets, linking into the Divisional team where required.
Using available tools, provide forecasts for key performance indicators, ensuring effective communication to Corporate teams and take remedial action as required.
Working for our organisation
Medicine division employs 2800 staff across both City and QMC campuses. We have a wide range of specialties from the emergency department to cardiac surgery. We also have hospital@night and hospital@day services. Within the urgent and emergency care directorate there is DREEAM which is the department of research and education for emergency, acute med and major trauma.
The Medicine Division at NUH compromises of 11 specialties including the emergency department and major trauma centre with over 2,500 staff and a budget of over £180 million. Split across two sites this large Division offers varied opportunities across with both urgent and emergency care priorities and elective care.
Detailed job description and main responsibilities
Formed in 2006, we are now one of the biggest and busiest acute Trusts in England. We provide services to over 2.5 million residents of Nottingham and its surrounding communities. We also provide specialist services to a further 3-4 million people from neighbouring counties each year. Nottingham University Hospitals NHS Trust (NUH) boasts a turnover of over £900 million and 14,000 staff is one of the biggest and busiest acute teaching trusts in Europe. We strive to deliver an exceptional range of patient care, teaching and research, including many regional tertiary services.
If you are interested in this new opportunity and feel you can offer motivational and dynamic leadership to this team please apply.
Person specification
Training & Qualifications
Essential criteria
Educated to degree level or equivalent experience
Evidence of continuing professional development
Desirable criteria
Management or leadership qualification
Experience
Essential criteria
Experience and proven ability in managing operational or service level change
Experience of successfully managing projects
Significant experience of working with a wide range of colleagues from different disciplines and from different/external organisations
Demonstrable experience of managing and mentoring a team
Experience of working in a complex environment
Desirable criteria
Experience in using data-driven approaches to understand and solve problems
Experience of working in an urgent and emergency care setting
Experience of performance management
Experience of using NerveCentre and other Trust systems including Medway
Experience of assisting with the development of education and training
Knowledge
Essential criteria
Knowledge of Emergency Care standards and current issues impacting on perfomance
Desirable criteria
Knowledge of HR systems and processes
Skills
Essential criteria
Ability to work effectively as part of a multi-professional, high performing team, acting in a leadership capacity when required
Excellent communication skills and ability to communicate complex ideas clearly and succinctly, both verbally and in writing
Excellent planning and organisational skills
Ability to prioritise work within an environment with conflicting and frequently changing demands
Ability to work with a range of stakeholders
Proficient in the use of Microsoft Office applications, including the ability to create professional documentations and presentations
Highly developed interpersonal skills
Ability to receive and provide highly complex, sensitive and contentious information
Ability to manage, motivate and develop people
Leadership
Essential criteria
Able to adopt a leadership style which gains respect and commitment from others
Promotes a environment where staff feel valued, supported and safe to speak up
Displays strong personal presence, natural authority and confidence
Patient Care
Essential criteria
Able to work with clinical teams to co-ordinate patient flow in the Emergency Department
Consistently act as an advocate for patients
Demonstrate initiative and proactivity
Capable of implementing strategies to improve patient flow
Desirable criteria
Experience of participating in audits and projects to improve patient care
Personal Qualities
Essential criteria
Acts as a role model for others
Demonstrates high standards of personal and professional standards consistent with the NUH’s “6 Ps (We Listen, We Care)
Uses initiative and is results driven
Flexible and adaptable approach
Proven ability to work well under pressure
Resource Management
Essential criteria
Ensures resources are available and used to facilitate quality patient care
Proactively supports the patient flow process
Awareness of budgetary and finance issues
Desirable criteria
Has experience of change processes
Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.
Covid-19 vaccination: remains the best way to protect yourself, family, colleagues and our patients/service users from the Covid-19 virus. Whilst Covid-19 vaccination is not a condition of employment at this present time unless you work in a Care Home facility, we continue to encourage our current and potential colleagues to get vaccinated. For helpful advice and information about the Covid-19 vaccination and how to access visit: https://nottsccg.nhs.uk/covid-19/covid-19-vaccinations/
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements
ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
Transfer of information: If I have previous NHS service – I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£45 for enhanced and £28 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
This post is listed Under Healthcare
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