Ward Administrator NHS AfC: Band 2 Job Vacancy in St Helens & Knowsley Teaching Hospitals Building 77, Warrington Road, Prescot – Updated today
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Company Name : St Helens & Knowsley Teaching Hospitals
Location : Building 77, Warrington Road, Prescot
Position :
Job Description : Main area
Administration
Grade
NHS AfC: Band 2
Contract
Fixed term: 12 months
Hours
Full time
Part time
Flexible working
We have a variety of full & part time permanent, fixed term & bank contracts available.
Job ref
409-3866556
Site
Various Trust Sites
Town
Prescot
Salary
£18,546 – £19,918 Per Annum Pro Rata
Salary period
Yearly
Closing
06/03/2022 23:59
Interview date
12/03/2022
Job overview
We will be hosting our first ever Administrative & Clerical Recruitment Event on Saturday 12th March 2022 – 10am – 3pm.
We are recruiting for a variety of Administrative roles
(ranging from Band 2 – 4) to be part of our Surgical Care Group Directorate
Who do we want?
Individuals with an interest in joining the NHS in a non-clinical role
Individuals who are looking for bank (flexible) admin opportunities
Our current Admin and Clerical staff members (who are currently in Band 2 – 3 roles) and would like to explore development opportunities in their current role
Why join our event?
It’s a drop in event, so you can come anytime!
You will have the opportunity to chat to our teams about the roles/opportunities we have available
Have an interview on the day (You will have submitted an online application prior to the event and be shortlisted, to attend an interview on the day)
This unique event will give you the opportunity to:
visit the hospital
meet your future colleagues
discuss training options and could be a starting or turning point in your NHS career
The Recruitment Event will take place at:
Education, Training and Conference Centre,
Nightingale House, Whiston Hospital site, Warrington Road, Prescot
L35 5DR.
Main duties of the job
To work flexibly across identified wards dealing with staff and patients on a daily basis to aid the smooth running of the wards. To provide administrative support to the ward, making appointments and arrangements for staff, patients and relatives/carers as necessary.
To deliver competent, safe and effective Admin Support to the Ward/Unit.
Working for our organisation
St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.
We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.
Our ‘5 Star Patient Care’ strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.
Our latest achievements include:
Acute Trust of the Year – HSJ Awards November 2019
Trust rates Outstanding by the CQC – Inspection August 2018
Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
Best acute Trust in England for quality of care for the 3rd year running (NHS Staff Survey)
In the NHS Staff Survey 2020 the Trust scored the highest marks in the following areas;
Quality of care
Staff engagement
Support from managers
Detailed job description and main responsibilities
Request outpatient appointments for patients
Resolve patients, staff and visitor’s problems adopting a courteous manner at all times
Welcome patients to come into the ward/area and keep them updated on bed availability
Chase HRS (Health Record Supplements) for all inpatients and ward attenders
Ensure any ward attender or outpatient activity is accurately recorded on the Medway system
Book flights and taxis for out of area patients
Arrange accommodation for relatives where necessary
Answer telephone calls and liaise with patients and relatives regarding admission, discharge and transfer
Deliver and collect patients and staff mail within the ward
Ensure adequate stationery is ordered in a timely manner and stored appropriately
Organise ambulances for return and discharge of patients with North West Ambulance Service
Create spreadsheets for ward information as required
Request letters/patient information/medical records from other hospitals
Create high quality signs and documents relating to ward information
Report and follow up all IT faults to the IT helpdesk
Attend ward meetings and any relevant courses
Work with members of the multi-disciplinary team to maintain high standards of data quality, following the requirements of the Data Quality Policy as required
Provide clerical support to ward manager, including taking notes at meetings as necessary
Photocopy any necessary documentation as directed by the ward manager
Hand deliver any urgent diagnostic requests and pharmaceutical requests (TTO’s)
Make deliveries of key documents and/or other items to other areas of the hospital as required
Operate secure access to ward/relevant area, ensuring no unauthorised visitors or personnel enter the area
Print patient labels and wristbands
Adhere to all relevant Trust policies and guidelines.
When covering for colleagues in specific areas eg AMU and ICU, Ward Administrators will have a requirement to cover duties described in the following addendum.
Person specification
Qualifications
Essential criteria
ECDL qualification/equivalent qualification/equivalent experience
Desirable criteria
Clait
RSA1/equivalent qualification/equivalent experience
Knowledge & Experience
Essential criteria
Knowledge and experience of using patient information systems or equivalent
Demonstrates ability to co-ordinate information from various sources in an accurate manner
IT literate
Desirable criteria
Word Processing skills
Previous clerical experience gained in NHS environment
Skills
Essential criteria
Excellent communications skills
Other
Essential criteria
Ability to use own initiative/prioritise workload
Desirable criteria
Ability to work flexibly across hospital sites/departments
St Helens & Knowsley Teaching Hospitals NHS Trust are committed to providing an environment and services which embrace diversity and which promote equality of opportunity, we welcome applications from all sections of the communities we serve to enable us to reflect their diversity and improve the delivery of the services we provide.
Any information gathered during the application process relating to protected characteristics as defined by the Equality Act 2010, is gathered for statistical purposes only and is not made available to recruiting managers at any stage of the recruitment process.
As a ‘Disability Confident Leader’ we offer a guaranteed interview scheme for applicants who consider themselves to have a disability and who meet the minimum selection criteria (essential) at each stage of the selection process. You can indicate your wish submit an application under the Trust’s guaranteed interview scheme in the personal information section of the online application form.
Transitional arrangements are in place for EU,EEA and Swiss Citizens following the UK’s withdrawal from the EU. Should you this apply to you, you are advised to familiarise yourself with these arrangements to ensure you continue to have right to work in the UK and how to evidence that right in the future. Please see the document attached to this vacancy. This requirement does not apply to Irish citizens, who can continue to freely enter, live and work in the UK.
The Trust is a non-smoking site. Failure to follow this rule could lead to disciplinary action.
Please be aware, that we may close a vacancy earlier than stated, should a sufficient number of applications be received from which a shortlist can be confirmed therefore you are advised to apply at your earliest convenience. The Trust may contact you during the recruitment process for your feedback on your experience.
If you are having difficulty completing an online application, please contact Recruitment@sthk.nhs.uk
This post is listed Under Healthcare
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