Business Development Executive Job Vacancy in Hike Education Andheri, Mumbai, Maharashtra – Updated today

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Company Name : Hike Education
Location : Andheri, Mumbai, Maharashtra
Position :

Job Description : Company Profile: -Hike Education is an online education platform to help individuals develop their professional potential in the most engaging learning environment. At Hike Education, we are working towards transforming this online education wave into a tsunami! We are taking a full-stack approach of leveraging content, technology, marketing and services to offer quality education at scale in partnership with corporate & academics to offer a rigorous & industry relevant program.Hike Education is the enrolment partner with the NMIMS (Narsee Monjee Institute ofManagement Studies) providing Post Graduate Diploma In Management Courses, ManagementDiploma Courses, Certification Programs And Executive Management Programs.About NGA-SCE (NMIMS): -In order to meet the growing demand for management education, the Shri Vile Parle Kelavan Mandal, with the help of a donation from Narsee Monjee Educational Trust, established a recognized Management institute of the Mumbai University in 1981.NMIMS Global Access School for Continuing Education (NGA -SCE) offers PG Diploma, Diploma,Certificate program and Executive program in management. Courses are designed keeping in mind the requirement of distance learning, based on the most relevant and industry updated curriculumLocation: – Andheri East, MumbaiDress Code : – FormalsJob Description: -Outbound call process (min. 200 calls in a day)Completing 3hrs connected call duration by the day endResponsible for the Student Help/ issues over CallsGrievance Handling/ query handling based on the academics and curriculumTaking feedback from the studentsHandling Escalations & Cancellation of students, working towards retention.Provide accurate, valid and complete information by using the right methods/toolsHandle student complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionFollow communication procedures, guidelines, and policiesResponsible to revert on emails and Requests based on the program.Job Type: Full-timePay: Up to ₹400,000.00 per yearSchedule:Day shiftEducation:Bachelor’s (Preferred)

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