Corporate Support Engineer Job Vacancy in FactSet Research Systems Hyderabad, Telangana – Updated today

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Company Name : FactSet Research Systems
Location : Hyderabad, Telangana
Position :

Job Description : Corporate Support Services is looking to add another talented technician / support engineer. The successful candidate will be applying their knowledge of computer software, hardware, mobile devices, and policies to drive employee productivity and efficiency. They will also field escalated and desk-side support issues from users consisting of application troubleshooting, configuration and distribution of new hardware, software installation and upgrades, as well as desk/office moves and management of computing resources on a worldwide basis. Additional responsibilities include upgrading / repairing hardware, helping users learn new computer skills, evaluating new software packages and connectivity troubleshooting across variety of physical, virtual and mobile platforms.
FactSet is a dynamic technology firm catering to the fast-moving needs of our investment professional clients. This position is one which will give the successful candidate exposure to many of the technology stacks currently used by successful corporations. Candidates who are already on the path of technology competence, and who are eager to learn new technical and people skills will find this role to be ideal.
Required Skills:
Associate degree or higher in Engineering, Management Information Systems, Information Technology or equivalent
Proficiency in Windows 10, MacOS, Android or Linux
Ability to diagnose and troubleshoot basic technical issues
Fluency in Microsoft or Apple software ecosystem
Basic networking experience – wired, wireless, cellular, LAN, WAN
Certifications are desirable – including MCITP, MCSE, N+, CCNA, CompTIA, CISA, SSCP
PowerShell or any other scripting experience is a plus
Familiarity with iOS, Android, and mobile device management (MDM)
Strong interpersonal communication skills required to support users in a diverse professional environment.
Career paths from this position include client-facing technology support, technology product ownership, systems administration, Security and management paths.
FactSet Research Systems Inc. is an E-Verify participant and EOE/M/F/D/V Employer which strongly supports diversity in the workforce.

This post is listed Under  Technology
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