Credit Controller – Collections Job Vacancy in Debt and Credit Solutions Ltd Bristol – Updated today

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Company Name : Debt and Credit Solutions Ltd
Location : Bristol
Position :

Job Description : · Contact customers for outstanding charges and the collection of late payments.· Utilise negotiation skills to engage with customers and recommend work-out strategies to line management.· Arrange collection of assets via third parties where appropriate.· Process novation requests once formal sign off has been obtained from the delegated novation mandate holder.· Complete administrative tasks as necessary during the life of the contract, ensuring all data is uploaded onto relevant systems completely, accurately and in accordance with GDPR guidelines· Monitor customer payment performance.· Deal with customer service enquiries via telephone, email and post (e.g. Acquis, settlements, statements, VAT)· Escalate issues and complaints in a timely manner, in accordance with company processes and regulatory requirements· Deal with all customer matters efficiently, fairly, and consistently in line with cultural values and FCA requirementsJob Type: Full-timeSalary: £22,000.00-£24,000.00 per yearSchedule:Monday to FridayExperience:accounting: 1 year (preferred)credit control: 1 year (preferred)

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