Customer Care Executive Job Vacancy in KAG INDIA (P) LTD Tambaram, Chennai, Tamil Nadu – Updated today

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Company Name : KAG INDIA (P) LTD
Location : Tambaram, Chennai, Tamil Nadu
Position :

Job Description : We are leading Tiles Manufacturing and selling company, Head quartered in Chennai, Tamil Nadu, KAG Tiles is a 25 year Business Conglomerate galloping in various spheres of activities viz., Tiles, Taps and Bath Fittings, Sanitary ware, Software Solutions, Electronics, etc., Urgently looking for Sales Coordinator cum Customer Care Executive in (Malayalam Language Must) Tambaram, Chennai Location.Job descriptionRoles and ResponsibilitiesAs a Sales CoordinatorStrong experience in all Sales MIS reportsExpert in MS Excel / Macros / other automation toolsExperience in any ERP systemUnderstanding of Sales / CRM Process / closely work with Sales Managers/ Sales Heads etcCRM Coordination with Sales TeamKnowledge to close the Sales Deal without support of Sales teamAble to send consolidate daily and weekly reportsShould guide the team in following the company’s policy, system, software & reports etcUpdating all necessary information in the ERPDelivering reports to the ManagementShould be a Go Getter, Team Leader and Target OrientedAlways Customer Focused with good Analytical SkillsShould be aggressive with excellent communication skillsProven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;Well-organized and responsible with an aptitude in problem-solvingContact potential or existing customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the company’s reputationGo the “extra mile” to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationExcellent verbal and written communication skill soles and ResponsibilitiesKey Skills Sales Coordinator Requirements and Qualifications Impeccable customer service skillsCRM KnowledgeExcellent interpersonal communication skills, both verbal and writtenProven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneMotivated, driven attitudeSales-driven, results-driven, and target-driven attitudeAptitude for persuasion and negotiationExpert in time managementOrganized work ethicProven track record in sales environmentCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaintsAbility to meet and/or exceed monthly and quarterly sales quotasAbility to create and deliver client presentations, especially power points and/or white papers. Leadership Quality, Team Player Able To Guide and Assist Other Team Members Able To Perform under Pressure.Required Experience and QualificationsRole/Designation: Sales Coordinator.Language: Malayalam with Tamil Language Required Experience, Skills and QualificationsExperience: Min 5 to 8 yrsNo of openings: 2 no’s.Job Locations: Chennai, TambaramSalary: upto 20K PMSkills: Marketing / Sales Industry: Building Materials Industry (Preferably in Tiles Industry)Qualification: Any degree***Immediate Joiners most welcome****BenefitsInterested candidate share your updated resume to hr(at)kagindia(dot)com or call: +91-XXXXXXXXXX and please visit www.kagindia.com.Please share the openings to your friends too..Job Type: Full-timeSalary: Up to ₹15,000.00 per monthSchedule:Day shiftEducation:Bachelor’s (Required)Experience:Total work: 10 years (Required)Customer service: 8 years (Required)Inbond and outbond call attending: 5 years (Required)Sales coordination: 5 years (Required)Cold calling: 2 years (Required)Language:Malayalam (Required)

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