Customer Service Assistant Job Vacancy in ESSAR INSURANCE CONSULTATION Ranchi, Jharkhand – Updated today

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Company Name : ESSAR INSURANCE CONSULTATION
Location : Ranchi, Jharkhand
Position :

Job Description : – Male Candidates Only- Must be from a Management Background (BBA, BBM, MBA Etc.)Customer Service Associate Responsibilities: – Receiving calls of customers- Make a note of the queries and communicate with the team.- Follow up & resolve queries in minimum time.- Keep track of the queries that are unresolved. – Contacting customers to give them accurate feedback on the progress of their inquiries. – Providing outstanding customer service. – Updating customer information as required – Candidates Having Experience In BPO Will Be Preferred. – Take Ownership of Customer Issues. – Troubleshoot Problems And See Them Through To Resolution – Escalate Unresolved Issues To The Appropriate Internal Teams – Document Knowledge In The Form Of Solution Articles – Maintaining confidentiality of information. – Performing other duties as the need arises.Customer Service Associate Requirements: 1+ years of customer service experience, preferably in a related field. Proficient computer skills. Excellent phone etiquette. Excellent communication skills, both verbal and written. Strong people skills. Ability to Honor Details Ability To Multi TaskJob Types: Full-time, Regular / PermanentSalary: ₹12,000.00 – ₹15,000.00 per monthSchedule:Morning shiftEducation:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Required)Customer service: 1 year (Required)Language:English (Required)Hindi (Preferred)Speak with the employer+91-XXXXXXXXXX

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