Executive Job Vacancy in KPMG Bengaluru, Karnataka – Updated today
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Full Details :
Company Name : KPMG
Location : Bengaluru, Karnataka
Position :
Job Description : Executive – (220001L3)
Description
Roles and responsibilities
We are recruiting for an Executive in the Advisory Operations team to support resource management and workflow allocation. The responsibilities will include:
Good understanding of resource management (RM) tools (IEX, ASPECT / EWFM, Blue Pumpkin etc…)
Use of Tools to update schedules, reconcile booking requests, update absence, terminations and create placeholders for new employees
Ability to support resource management queries through skill searches on the tool & stakeholder connect
Track resource availability
Reporting – on Intraday / Workflow management
Work with delivery to ensure updates to skill set tool
Process Documentation & Change Management – Adhere to process documents and ensure updates based on changes
Strong understanding of key metrics within WFM
Data retention & management in line with prescribed guidelines
Essential skills required
Education / professional qualifications
Graduate in any system
Prior Experience:
2 – 4 years of experience in Operations and workflow/resource management
Technical skills:
Intermediate Microsoft Excel
Basic knowledge of Word and PowerPoint
Knowledge on the following will be an added advantage:
Database Management
Knowledge of RM tools (EWFM/Aspect, IEX, Blue pumpkin) and workflow tools like Avaya/CMS Supervisor
Behavioral / team skills
Striving for quality and precision
Excellent written and verbal communication skills
Strong time management skills to meet challenging timelines
Flexibility to adapt to working hours and work environments
Ability to build and maintain relationships within team and other departments
Qualifications
Roles and responsibilities
We are recruiting for an Executive in the Advisory Operations team to support resource management and workflow allocation. The responsibilities will include:
Good understanding of resource management (RM) tools (IEX, ASPECT / EWFM, Blue Pumpkin etc…)
Use of Tools to update schedules, reconcile booking requests, update absence, terminations and create placeholders for new employees
Ability to support resource management queries through skill searches on the tool & stakeholder connect
Track resource availability
Reporting – on Intraday / Workflow management
Work with delivery to ensure updates to skill set tool
Process Documentation & Change Management – Adhere to process documents and ensure updates based on changes
Strong understanding of key metrics within WFM
Data retention & management in line with prescribed guidelines
Essential skills required
Education / professional qualifications
Graduate in any system
Prior Experience:
2 – 4 years of experience in Operations and workflow/resource management
Technical skills:
Intermediate Microsoft Excel
Basic knowledge of Word and PowerPoint
Knowledge on the following will be an added advantage:
Database Management
Knowledge of RM tools (EWFM/Aspect, IEX, Blue pumpkin) and workflow tools like Avaya/CMS Supervisor
Behavioral / team skills
Striving for quality and precision
Excellent written and verbal communication skills
Strong time management skills to meet challenging timelines
Flexibility to adapt to working hours and work environments
Ability to build and maintain relationships within team and other departments
Primary Location: India
Work Locations: Bangalore One One Bangalore
Job: Assistant Manager & Below
Job Posting: 25-02-2022, 2:54:11 AM
This post is listed Under Software development
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