IT Lead Analyst Job Vacancy in Tenneco Inc. Chennai, Tamil Nadu – Updated today
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Full Details :
Company Name : Tenneco Inc.
Location : Chennai, Tamil Nadu
Position :
Job Description : Job Description
Job Summary:
We are looking for IT Lead Analyst to be part of Application Managed Services organization to support and maintain applications in Sales, Marketing, CRM, E-Commerce & Digital Marketing portfolio. IT Lead Analyst is responsible for shaping and grooming small enhancement requests and prioritize the demand by closely work with functional and business partners. Also, responsible for managing vendor resources to support, develop and implement technical solution using agile methodology. This individual should have good understanding of e-commerce platforms and content management applications & frameworks and agile software development methods.
Essential Duties and Responsibilities:
Collaborate with functional/business partners and refine the business requirements
Translate business requirements into functional specification and hand over to development resources
Review, triage and groom service requests by closely working with business stakeholders
Conduct prioritization meetings with various departments, scope the sprints and set service delivery expectations
Organize sprint ceremonies and lead daily stand up calls
Establish reviews and walkthroughs to validate requirements and analysis models, assuring that the end-product meets appropriate quality and industry standards
Co-ordinate with onshore and offshore support & development team to implement small enhancement requests.
Perform root cause analysis debugging problems with E-Commerce applications and provide technical direction to development team for permanent resolution.
Assist with the planning, testing, and deployment of system updates and upgrades collaborating with various business functions to coordinate outages as necessary.
Develop training, coach, and mentor users aimed at improving their overall efficiency and usage of the system
Document all aspects of the system such that knowledge is readily shared amongst all those tasked with supporting E-Commerce application.
Required Skills
Exposure to Hybris and Salesforce applications are preferred
Very good understanding of Agile software development and DevOps concepts
Experience with Atlassian tools (Jira, Bitbucket, Confluence) , Trello and Slack
Ability to effectively work in a team where other team members may be located throughout the world
Ability to manage and coordinate multiple projects concurrently
Self-starter with the ability to independently resolve issues and deliver results
Excellent written and verbal English communication skills
Strong analytical / Problem Solving skills
Travel:
Requires travel up to 10%.
Required Experience
Education
Bachelor’s degree in Engineering, Computer Science, or Associate’s degree in Information Systems, or other related field.
Experience
5+ experience in software development and support of CRM, Sales & Marketing applications
3+ Experience with AEM – Adobe Experience Manager
This post is listed Under Technology
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