Middleware Support Analyst Job Vacancy in Solugenix Corp Hyderabad, Telangana – Updated today
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Full Details :
Company Name : Solugenix Corp
Location : Hyderabad, Telangana
Position :
Job Description : Overview:
We at Solugenix are hiring a Full Time Middleware Support Analyst’s for our office in Hyderabad.
Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades.
As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global brands like McDonald’s, Microsoft, CIT Group, Johnson & Johnson, Herbalife, Sony Pictures Entertainment, and many others. Whether it’s providing dedicated support centers, staffing quality teams, or delivering business service solutions, clients can always count on Solugenix.
Title: Middleware Support Analyst
Location: Hyderabad
Type of position: Full Time
Work Schedule:
This is a 24×7 support team. Ideal candidate would be willing to work night and weekend shifts.
Should have good knowledge in any of the scripting languages like Python, shell and Perl
Responsibilities:
The Middleware Support Analyst is primarily responsible for providing L2/L3 24×7 support in a complex and high availability external customer facing websites. Additional responsibilities include but not limited to the following.
Alert monitoring, perform health checks, trouble-shooting issues, perform escalation, managing bridge calls, perform root cause analysis and document knowledge articles.
Support web sites (application, middleware & infrastructure tiers) both within the organization and external at the hosting provider
Good communication Skills to communicate with Customers across the Globe. 4)Having good Understanding of Incident, Change and Problem Management.
Qualifications:
4+ years overall IT experience with at least 3+ years’ experience in application middleware administration/support in technologies related to the web (Java, Tomcat, Apache, Unix etc.)
Experience in supporting external customer facing websites
Experience with tools like ServiceNow, JIRA, Confluence, and SharePoint, and understanding of ITIL concepts and Agile methodology
Well-developed analytical troubleshooting and problem resolution skills, including the ability to analyze complex situations.
Excellent communication skills, inter-personal skills including strong facilitation and coordination skills
High level of initiative and ownership mentality
Should have good knowledge in any of the scripting languages like Python, shell and Perl
Nice to Have :
Experience in some of these technologies preferred: WebLogic, App Dynamics,
Active Directory, F5 BigIP load balancer, Internet Web Caching, Build Tools, CVS, Ansible
Experience in AEM 6.x suite highly preferred
Understanding of the application and web security controls, TCP/IP concepts, firewalls, and database preferred
Experience with supporting AutoSys batch jobs desired
Release experience highly desired
Better to have knowledge in Cloud and Dev ops technologies
This post is listed Under Technology
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