Product Manager – Internal Products Job Vacancy in Mamo Dubai – Updated today

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Full Details :
Company Name : Mamo
Location : Dubai
Position :

Job Description : Dear candidate,

Help us build Mamo internal products
At Mamo, we put our customers first. Everything we do begins with authentic human connection and a deep understanding of people so that we can build products they love. And our employees are our first customers.
We believe that to build products our customers love, we need empowered product teams where product managers, designers, and engineers work closely together and autonomously to create value for customers. This team, or squad as we call it, is driven by ambitious goals and a motivation to provide the best possible experiences for users. While shipping new features is necessary to accomplish this, it is certainly not sufficient. What really matters is driving impact for our customers and achieving results, in a way that is also viable for Mamo as a business.
The product manager needs to bring a deep understanding of the users, market, business, risks and constraints to the squad. We believe that consistent innovation is the result of each member of the squad contributing their passion and their ideas, and then working together to discover and deliver effective solutions to customers. It is absolutely essential for the product manager to enable this innovation by providing the context and insights that drives the direction of the product.
We expect our product managers to be visionary, able to think strategically about the big picture and set the product strategy and vision, and inspire the team to deliver on it. But we also expect them to pay meticulous attention to detail, realizing the impact that every detail has on the customer’s experience – every word, every pixel, every interaction along every part of the user journey.
Our mission at Mamo is to empower people to effortlessly access their money through a platform that demonstrates simplicity, empathy, and utility. Our vision is to bring financial independence to every human so they may have the time and means to live their fullest lives. We are a startup aspiring to become the region’s favorite finance and payments provider. We have two products today as the first stepping point to getting us there: Mamo Pay for Business, our B2B product helping businesses collect payment from their customers, and the Mamo Pay app, making it easy to send and receive money between family and friends. Today, we’re looking for someone to take ownership of products for a third equally important segment: our internal users (Mamo’ers), supporting all teams to enable us to provide a great experience for our end customers. These products are our fraud engine, internal admin dashboards, KYC and compliance operations, finance and accounting services, growth and marketing tools, sales, customer support, and anything else that would simplify and improve the experience of Mamo’ers in their roles.
What we value most in a product manager is someone that is extremely customer-centric with high empathy, analytical and a great problem solver. While these are some of the things that we believe would make you an exceptional product manager, we also care about working with people that are exceptional human beings and emotionally savvy. If you have a radical passion for something, are self-aware and continuously learn and grow, and if you’re not afraid to speak up and challenge the status quo, then you’ll fit right in at Mamo. We don’t just want someone that is great at building products, we also want someone that is aligned with our values and culture. We want people that can help make Mamo a better version of itself, and we are looking for someone to help us on this journey.
What you’ll be doing in this role:

You’ll be responsible for the success of our internal products where your users are Mamo’ers, managing the end-to-end product lifecycle and whatever is needed to drive its success.
You’ll talk to users to understand their needs and pain points, and you’ll use these insights to drive the direction of the product and define product requirements.
You’ll develop the product vision and strategy for our internal products and inspire cross-functional teams to deliver on the mission.
You’ll develop the product roadmap and build alignment on prioritization that drives product development.
You’ll define goals and success criteria with clearly measurable objectives and key results to deliver a great user experience.
You’ll partner with design and engineering teams to ship well-crafted products in a highly iterative delivery approach.
You’ll work collaboratively with key stakeholders in Mamo including marketing, growth, support and others to ensure we provide a great experience for our customers.
What makes you a good fit:

You’ve worked in a product role in a tech company for at least one year.
You’re passionate about solving users’ pain points and driving impact to improve people’s lives. You get irrationally excited about well-designed and well-built products you come across in your daily life.
You have high empathy and ability to deeply understand the needs and feelings of a customer and to see the world through their eyes, while resonating with their pain so much that you obsess about solving it for them.
You have strong product sense and craftsmanship. You’ll own important product interactions with every Mamo customer, and you show the attention to detail this responsibility deserves in every decision you make.
You’re able to think both big and small, laterally and vertically. You build incremental features and prototypes in service of a larger vision. You are as comfortable working in paper prototypes as you are building out scalable features for customers, and you know when to do which.
You’re an insatiably curious person and always want to understand the ‘why’ behind everything you do.
You love data. But you also understand putting data into context and how to complement it with qualitative insights.
You get excited about conceptualizing solutions to customer problems. You’re also great at thinking critically while designing a solution and asking the right questions to help reach an optimal decision, while having a holistic view of the impact on users, business, regulation, and others.
You listen well and communicate concisely to influence outcomes. You build consensus by default, but can drive hard decisions when needed. You’re not afraid to challenge the status quo and you know when and how to say no.
You inspire people towards a unified goal and you’re able to work with different kinds of people. You take blame and pass on praise.
You thrive on autonomy and minimal oversight. You expect a clear company strategy and mission, and then to be trusted to deliver with full autonomy.
You’re organized and you understand the value of documentation and structure when needed.
You’re driven by continuous learning and personal growth. You’re self-aware and understand the impact your actions have on other people. You know where you excel and where you need to develop, and you’re self-motivated to never stop learning.
You care deeply about working in a company that is mission-driven, focuses on people and culture, and that is aligned with your personal values.

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