Senior Software Engineer Job Vacancy in Altisource Bengaluru, Karnataka – Updated today

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Full Details :
Company Name : Altisource
Location : Bengaluru, Karnataka
Position :

Job Description : Company Description
Altisource Portfolio Solutions S.A. (NASDAQ: ASPS) is an integrated service provider and marketplace for the real estate and mortgage industries. Combining operational excellence with a suite of innovative products and technologies, Altisource helps solve the demands of the ever-changing market. Additional information is available at altisource.com.
Job Description
Do you have a passion for leading edge, online e-commerce technologies?
Are you ready for a critical role working with a team of talented and enthusiastic technology professionals?
Are you ready to work for a successful, growing and proven company where ownership, accountability and performance are rewarded?
If so, nice to meet you; Join the team at Altisource® to help revolutionize how homes are bought and sold in the United States with Hubzu.com. This is an excellent opportunity where you can work with Altisource® (NASDAQ: ASPS) a leading provider of real estate transaction services.
We are looking for an experienced, brilliant and technical Senior Software Engineer, reporting to Product Support Manager, Product Support .if you are up for the challenge, keep reading!
As a member of the Product Support team, you will be engaged in supporting our B2C platform www.hubzu.com to ensure that our customers get the best home buying experience. You will provide your technical know-how and experience in managing the uptime of the website at all times. You will focus on delivering top notch service to customers by resolving their issues proactively while keeping the customers fully updated at all times. You will be a part of the team that is committed to contribute to customers’ success at all times.
WHAT YOU’LL DO:Handle production incidents in an effective manner and provide quick turnaround to customersCommunicate adequately with customers to keep them informed on the status of their tickets at all timesCo-ordinate with internal stakeholders such as QE, Product Management, Infrastructure support and Release management teams to deliver solutions to customer requirementsWork as a team player to contribute to the overall operational success of the team by being flexible to work in shifts and weekend on call support activities.Document all the customer interactions and technical investigations in the ticketing system at all timesRepresent team in audit reviews, change advisory calls, business continuity programs such as Disaster Recovery exercisesExecute IT application support activities. Envision and support adherence to best practices and standardsResponding promptly to application alerts and issues.Level-2 Troubleshooting Applications / Infrastructure issues within benchmarked SLA’sResponsible to report production impact details and able to elaborate to the management.Adhere to standards and processes for incident resolution.Maintain production support run books for each application.Analyze and drive to RCA (Root Cause Analysis).Assist in testing and monitoring systems changes implemented.Ensure compliance with Client policies and procedures.Provide appropriate status updates and track assignments on routine basisLevel-3 responsibilities for identifying defective behavior within supported applications and work with the appropriate development team to identify root cause and communicate with end-users on the delivered solution. In addition, will need to coordinate with the application development team(s) on the release of hotfixes, features and functionality to supported applications.Will perform release migration steps to Production environments as documented in the release plan.
QualificationsYou are a BE/BTech graduate in Computer Science, Computer Engineering or other Engineering streams.5-7 years of overall experience, primarily in Java / J2EE, Oracle and/or MS/SQLExperience working with J2EE Application Servers (preferably JBoss / WebSphere/WebLogic / Tomcat)Experience in resolving complex technical issues in a Linux/Java/MySQL based platformWorking knowledge and experience in AWS Cloud.Knowledge on UNIX, Shell scripts.Experience in application monitoring and performance monitoring using standard tools. Experience with tools such as AppDynamics, Splunk etc.,Excellent written / verbal communication skills and excellent technical troubleshooting skillsPrior production / product support experience is a mustWorking knowledge of the residential mortgage industry would be an added advantageAbility to quickly learn and stay current with new technologies, product features and their architectureAbility to work in a high-paced dynamic environment with broad level requirements, deadlines, pressures etc.Highly motivated, a Go-Getter who needs very little or no supervisionWilling to work in flexible shifts
Additional Information
WORKING AT ALTISOURCE ADVANTAGES
Prosperity
Competitive salary based on your experience and skills – we believe the top talent deserves the top rupee
Bonus Potential – if you go above and beyond, you should be rewarded
Good Health
Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance
Wellness Programs (examples include eye examination, diabetes checkup camp, hemoglobin check and health talks)
Happiness
10 paid holidays, plus 26 paid days off per year
Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)Opportunities to join our community service initiatives, including Habitat for Humanity
Are you up to the challenge? What are you waiting for? Apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

This post is listed Under  Technology
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