Service Now Technician Job Vacancy in Smith & Nephew Kharadi, Pune, Maharashtra – Updated today

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Full Details :
Company Name : Smith & Nephew
Location : Kharadi, Pune, Maharashtra
Position :

Job Description : Job Title: Service Now Developer

Exp: 2-4 Years

Job Location: Pune

SUMMARY

Delivering technical configuration, system administration and business process support for Smith & Nephew’s ServiceNow platform.

ESSENTIAL FUNCTIONS
Maintain the ServiceNow application by the timely processing and resolving of Incident and Request tickets which arrive into the ServiceNow support queue
Work closely with end users and business partners to build requested items and tasks using workflows to manage processes
Develop, configure and improve core and custom applications
Perform installation and testing of ServiceNow updates and new releases
Monitor health, usage and overall compliance of ServiceNow and its applications
Load, manipulate and maintain data between Service-now and other systems
Maintain process and system documentation

REQUIREMENTS
Bachelors degree in Computer Science or related area
ITIL v3 certified
5+ years of experience in IT Service Delivery or support role
2+ years of experience in System Support role for ServiceNow
Knowledge of Flow Design & Integration Hub
Strong ITIL Service Management experience
Relevant IT architecture experience i.e. 1-2 years of experience using JavaScript or HTML, AngularJS, Jelly, Rest, Soap and PowerShell
Excellent written and verbal skills. Must be able to communicate well with all areas of the business

This post is listed Under  Software development
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