Systems Admin, Sr Job Vacancy in Stefanini, Inc Noida, Uttar Pradesh – Updated today
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Company Name : Stefanini, Inc
Location : Noida, Uttar Pradesh
Position :
Job Description : Key point of technical escalation in the event of major incident
Performs regular reviews of incident reports, to identify candidates for Problem Management
Attend the CAB regularly and provide detailed planning of complex changes to the environment
Risk assessment and validation of Change tickets applied to the environment
Point of escalation for other entities for the implementation of the solution to the customer problem within the defined periods.
To provide hands on support for critical incidents or if demand exceeds team resources available
Good experience on cloud technologies (private, hybrid & public clouds)
Perform daily health check and routine scheduled maintenance. Review system logs, and reports to identify capacity bottleneck or potential issues and suggest for improvement
Complete service requests and execute changes assigned
Coordination with Third parties, Vendors and suppliers for fault resolution.
Ensuring that the SLAs are met for all incident, problem, request, and change
Participate in root cause investigation
Perform routine patching activities and ensure that all the systems are up to date
Contribute knowledge articles and update them in a timely manner when required
Designing Implementation and Administration of compute infrastructure
Conduct & successfully complete UAT sign-off of the assigned projects.
Conduct training / knowledge transfer session to the internal support teams.
Perform / Participate in POC / Staging for complex infrastructure solutions or projects.
Experience in designing Plan of Action for complex Change/Project.
Good knowledge in preparing RFO, RCA”s, documentation, Knowledge Bank.
Rich experience in handling of Implementation projects.
Good capability to understand and contribute for the High Level and Low Level Technical Design Documents.
Key point of technical escalation in the event of major incident
Performs regular reviews of incident reports, to identify candidates for Problem Management
Attend the CAB regularly and provide detailed planning of complex changes to the environment
Risk assessment and validation of Change tickets applied to the environment
Point of escalation for other entities for the implementation of the solution to the customer problem within the defined periods.
To provide hands on support for critical incidents or if demand exceeds team resources available
Good experience on cloud technologies (private, hybrid & public clouds)
Perform daily health check and routine scheduled maintenance. Review system logs, and reports to identify capacity bottleneck or potential issues and suggest for improvement
Complete service requests and execute changes assigned
Coordination with Third parties, Vendors and suppliers for fault resolution.
Ensuring that the SLAs are met for all incident, problem, request, and change
Participate in root cause investigation
Perform routine patching activities and ensure that all the systems are up to date
Contribute knowledge articles and update them in a timely manner when required
Designing Implementation and Administration of compute infrastructure
Conduct & successfully complete UAT sign-off of the assigned projects.
Conduct training / knowledge transfer session to the internal support teams.
Perform / Participate in POC / Staging for complex infrastructure solutions or projects.
Experience in designing Plan of Action for complex Change/Project.
Good knowledge in preparing RFO, RCA”s, documentation, Knowledge Bank.
Rich experience in handling of Implementation projects.
Good capability to understand and contribute for the High Level and Low Level Technical Design Documents.
This post is listed Under  Technology
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