Value Engineer – Chennai Job Vacancy in Freshworks Chennai, Tamil Nadu – Updated today

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Company Name :
Freshworks
Location : Chennai, Tamil Nadu
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Job Description : Company Description
About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies – from startups to public companies – around the world use Freshworks software-as-a-service to enable a better customer experience (CRM) and employee experience (ITSM, HRSM).
Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times, #16 ranking on the Forbes’ Cloud 100 list and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation.

While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation.
Freshworks has raised over $400 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at www.Freshworks.com.

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.

Job Description
Let’s face it. Most people hate the software they use at work. Business software is clunky, expensive, hard to setup and frustrating to use. If the software that you use in your personal life is so easy and intuitive to use, why can’t business software be that way too? At Freshworks, we agree with you! We pride ourselves on building powerful, sophisticated software that’s fun and easy to use.
We are constantly on the lookout for smart people who are passionate about creating great products, designing great experiences, building scalable platforms, and making customers happy. We are looking for a Senior Value Engineer to join our growing GTM team in North America/Europe/APAC. If you have great analytical skills and are maniacal about value selling, we want to talk to you. If you are a good speaker, good at building (mathematical) value models and can communicate effectively with a variety of audiences , we want to talk to you. If you believe that you can shine in a fast paced and high growth work environment, then we definitely want to talk to you. Hit us up and let’s chat.
Our Value Engineering team is expanding and actively seeking a Value Engineer to join our team. As a Value Engineer, you will collaborate with our sales account teams to create and develop business cases derived from a value-based methodology. Reporting to our Global VP of Solution Engineering, you will assist in standardizing our value-based solution proposition and integrate this into our selling strategy.
As a Senior Value Engineer, your primary responsibilities will include
Conduct value discovery sessions with Freshworks prospects & customers. Capture customer objectives and ensure outcomes are documented to demonstrate quantifiable business value.
Effectively articulate the gap of where the client’s current state is vs their desired state.
Create analytical models and custom executive presentations for key accounts.
Provide thought leadership and expertise on business value
Collaborate with sales enablement to establish and provide enablement training on how GTM can leverage VE content and collateral
Collect and measure key Freshworks and industry metrics to establish trends and benchmarking
Work closely with other value engineers, account executives, and solution engineers to contribute to overall value assessment and findings.
Assist in the production and delivery of executive-level presentations in the field.

Qualifications
3-5 years of hands-on professional experience in Value Engineering, Pre-sales Value Consulting, Solution Engineering and/or management consulting.
Deep financial analysis and modeling of ROI and TCO concepts to justify business cases. Ability to demonstrate practical use of ROI metrics.
Excellent soft skills and presentation skills are a must for this role. You will rely on these skills every single day!
A mix of business and technical acumen with the ability to engage and add value in discussions involving both technology and business strategy
Ability to influence executives and C-Suite with credibility, passion and charisma.
High energy, self-starter who can deal with ambiguity and is comfortable owning and executing initiatives
Highly effective collaborator who can work across sales, onboarding, sales enablement, and marketing functions.
Familiarity with technology and/or enterprise software preferred. Familiarity with CRM, ITSM and Customer Service solutions is a plus.
Additional Information
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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