Associate Service Designer Job Vacancy in Snook Glasgow – Updated today

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Company Name : Snook
Location : Glasgow
Position :

Job Description : Company DescriptionSnook is a design agency with real, human experiences at its heart. We’re passionate and talented people who share our expertise in: service design, interaction design, content design, user research, development, strategy and more.We’ve designed user-centred services for government agencies including: Home Office Department for Education (DfE), NHS Digital and NHSX.We’ve also designed digital products and solutions for organisations including Lloyds, Cancer Research UK and Comic Relief.Location: Hybrid working in our London or Glasgow Studios.Contract: PermanentSalary: Glasgow: £25,760 – £32,200, with a London-weighted salary of £28,000 – £35,000Deadline: Monday 28th February 2022Job DescriptionWe’re looking for an Associate Service Designer who can:Support the team to plan research activities by preparing tools and materials, and managing logistics.Use multiple forms of research to design user-centred services and experiences.Support the organisation and design of workshops.Create professional, consistent visual communications that relay information in a concise, accessible and impactful way.Understand a range of different prototyping approaches. You can collaborate across disciplines to design, build and test prototypes aligned to project outcomes.Prepare materials to effectively communicate recommendations, future phases of work and/or implementation requirements.QualificationsWe’d like to hear from you if you have any of these skills or experiences:Creating designs for services which are inclusive, accessible and planet-friendly.Participating in multidisciplinary teams working on complex projects.Supporting new business development activities by communicating offerings and contributing to proposals.Using multiple forms of research to design user-centred services and experiencesPresenting to and engaging small groups and guiding them to contribute in sessions.Additional Information*How we work*We’re the ‘user-centered design partner’ for the Home Office, Department for Education, the NHS and others. We also work with local government, charity and private sector organisations.Often, we’re embedded in our clients’ teams for projects. We want you to get a variety of experiences, from applying GDS (government digital service) standards to innovating the entire user journeys of smaller organisations, so you’ll move on to different sectors after 3 – 12 months.All offers are subject to satisfactory security vetting and reference checks. As standard, all roles undertake a Baseline Personnel Security Standard (BPSS) check. As a provider of services to the UK Government, where necessary we adhere to HMG’s personnel security and vetting policy requiring that minimum personnel security controls are checked as specified in the Baseline Personnel Security Standard (BPSS). Some roles may require national security vetting clearance at the Security Check (SC) level and Non-Police Personnel Vetting (NPPV) Level 3. Where applicable local (non-UK) security checks and vetting schemes will be used to provide sufficient personnel security controls.What we offerGenerous holidays giving you 29.5 days holiday (including bank holidays), 4 of which are fixed to be taken at Christmas. Plus there are up to an additional 5 discretionary days for Christmas ClosureA supportive maternity packageFlexible working hours through discussion to support family friendly working and other commitments you may haveA bike to work schemeA vibrant and supportive online and studio cultureAccess to Snook social clubs, and opportunity to run your ownMembership to Headspace, the meditation appAnnual team away-day and quarterly show and tells where we come together as a company, taking time out to learn, reflect, and eat snacksWeekly learning sessions plus an annual training budgetSnook group pension planWe support you with a Snook buddy when you join to get you startedHow to applyGo to our listing and select ‘I’m interested’Upload your CVAdd your cover letter – tell us why you think you’d a good fit for the role and why you want to work for SnookInclude a portfolio, featuring projects you’ve worked on. Don’t have one? You can use our template.We’re recruiting continuously so please do apply as soon as possible. This vacancy will close as soon as the position is filled.Any questions?If you have any questions please get in touch with us at curious@wearesnook.comRemote interviewsDue to Covid-19, all interviews will be done remotely. We can offer interview times that suit you including outside of work hours. If you have children, caring during or any other circumstances we’re happy to find an interview time that works for you.Equity, Diversity and InclusionWe strive for diversity in our team. If we’re going to design services for the public we need to ensure our team is inclusive. Snook encourages applications from all backgrounds, abilities or impairments, communities and industries. We’re committed to having a team that is made up of diverse skills, experiences and abilities. Therefore we strongly encourage people from underrepresented groups to apply for this role.Job Type: Full-time

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