Customer Service Representative Job Vacancy in Recruitment Alternative Sydney NSW – Updated today

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Full Details :
Company Name : Recruitment Alternative
Location : Sydney NSW
Position :

Job Description : Immediate Start, Permanent and room to grow.
Competitive Salary package!
Mon – Friday (no weekends)
About the Employer
One of the best roof restorers and maintenance companies in the St Peters area. Specialising in strata residential and commercial buildings but also cater for private residential homes. With 30 years’ experience in every avenue of roof repair, roof replacement, restoration and maintenance.

About the Role
Your day will involve booking jobs with clients online while using the company CRM along with managing general customer service enquiries over the phone.

Benefits:
No weekend work.
Permanent full-time role offering a competitive salary package
Career development within a supportive team
Duties:
Answer telephone enquiries & requests from new & existing clients
Recording information on our cloud-based job service App
Maintain company emails, responding to clients in a timely manner
Creating job sheets & requests for quotes from emails, & telephone enquiries
Filing documents, some AR and general administration duties
Data entry and creation of appointments
Skills and Experience:
Proven experience in a similar role
Excellent English, written and spoken
Med to Adv computer skills, ServiceM8 knowledge a plus
Ability to focus on the task at hand and excellent follow through
Able to work as part of a close-knit team under the supervision of your Team Manager as well as using your own skills and initiative to provide the best service.
Swift follow up of tasks and an excellent eye for detail
Must be adept at problem-solving, including being able to identify issues in a timely manner.
Please note only candidates that meet our client’s selection criteria will be contacted.

Job ID: CPCSR01

This post is listed Under  App Development
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