Digital Project Manager Job Vacancy in CHUBB ASIA PACIFIC PTE. LTD. Singapore – Updated today
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Company Name : CHUBB ASIA PACIFIC PTE. LTD.
Location : Singapore
Position :
Job Description : Role Overview
The Digital Project Manager is responsible for the delivery of the vision around how our customers will purchase / self-serve online. Chubb’s digital platforms allows our customers to purchase, access and manage their policies in one place, update personal and payment information and make an end-to-end claim without the need to call.
In this role, you will be working with teams with a range of multi-disciplinary skills to deliver digital solutions that combine insurance product, technology and front-end user experience for Chubb across Asia Pacific.
The Digital Project Manager would manage the support and development teams and work with our business stakeholders – as such, we’re looking for someone with very strong communication skills to manage our Digital delivery across sales and service platforms. You will bring different members of the business together to make sure we’re always finding new ways to build the best platforms and solution possible to meet the demanding needs of our customers.
Main Responsibilities
Collaborate with global Chubb colleagues to identify priority scope for maximum customer satisfaction and business value, and track through to achievement
Responsible for Platform Service Delivery that includes – Post launch support across sales platforms and manage platform performance and security
Be responsible for API based digital project delivery for our partners in the APAC region
Identify risks and dependencies across Chubb’s business functions to ensure a smooth and timely delivery
Manage the delivery pipeline and be responsible for identifying potential risks, bottleneck to project delivery
Prepare governance reports on project / portfolio health to be presented to regional and global leadership
Provide clarity and direction to the development team to facilitate regular sprint planning and prioritisation
Ensure Business Analysts can translate your requirements into clear, small and testable User Stories for delivery within an agreed timebox
Empower the development team to solve complex and technical problems to ensure that the business and user needs are met throughout the project execution and delivered in the most efficient way
Responsible for understanding, overseeing and defending the solution concept and experience that has been planned – approving and participating in the creation of solutions to problems and unforeseen circumstances that may appear during execution phases
Work with the Digital Technology team to ensure that the delivery adheres with Chubb’s Digital Architecture and Information Security standards
Seek our data to analyse and make decisions around all the elements related to the product (User experience, insurance products, promotion, campaigns) being wholly accountable for the production to meet plans, quality and expectations
Experience & Qualifications
7 – 9 years’ of overall experience with at least 2 – 3 years of experience as a Digital Project Manager, preferably responsible for a highly-performant web-based platform or a mobile app
Certified Agile Scrum Product Owner with experience in educating on and delivering using Agile Scrum methodologies would be advantageous
Experience using Atlassian Jira and Confluence to maintain product backlogs and sprint planning
Experience using Service Now for managing incident lifecycle
Experience using API platforms such as Postman
Exposure to API specifications / documentation and work with stakeholders to provide for a seamless integration experience
Bachelor’s Degree in Technology, Business, Marketing, Communication, Design or other related field required
Proficient in Microsoft Applications (Word, Excel and PowerPoint) and working knowledge of common application software
Ideally understanding of insurance products and their related sales, services (claims etc) is preferred
Ability to quickly assimilate technical and business information into clearly defined deliverables
Highly effective in problem-solving and creative solutions
Strong team player with excellent organization, communication and coordination skills
Ability to meet deadlines in a fast-paced, collaborative business environment, handling multiple projects simultaneously
This post is listed Under App Development
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