Dy Manager-Ecommerce Job Vacancy in Reliance Retail Maharashtra – Updated today

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Full Details :
Company Name : Reliance Retail
Location : Maharashtra
Position :

Job Description : Location Maharashtra Mumbai
Experience Range 5 – 8 Years
Qualification MBA/PGDM
Established in the year 2007, Reliance Brands Limited is an investment arm of Reliance Industries that began with a mandate to launch and build international and domestic brand equity in India. Over 13 years of rich experience catering to the segments of luxury, bridge-to-luxury, high-premium and high-street lifestyle, RBL has built a great understanding of the psyche of the Indian Consumer. With corporate offices in Gurgaon, Mumbai & Bangalore, RBL now operates over 50 brands spread over 430 stores and 345 shop-in-shops across the country and also own the retail concept stores The Tank & The White Crow across the country. In May 2019, RBL marked its first international foray by acquiring the British toy retailer, Hamleys. Globally Hamleys has 201 doors across 17 countries. In May 2019, RBL marked its first international foray by acquiring the British toy retailer, Hamleys. Globally Hamleys has 201 doors across 17 countries. In the same year, RBL also unveiled its multi-brand outlet The White Crow that showcases a unique curation of over 44 premium brands.
Profile Brief

Role: To develop the brand in an online space, manage the P&L and increase the market cap of Brand with launching the website & an e-commerce team
Key Responsibilities:
Category Management & Business Planning
Planning Product pricing strategy to manage budgeted multiples
Discount budget management
Sharing feedback to stakeholders/B&M team about the product performance basis critical analysis of data summarised from sales, online traffic/sessions & customer buying behaviour
Launching new Brands online
Partnering & Maintaining healthy business relations with the Ecomm channel partners to ensure smooth transactions
Platform operations
Ensuring the inventory shipped to Ecomm Channel partners’ warehouse is live and is selling at correct price
Ensuring the seller rating is stable and taking prompt actions in addressing all consumer complaints or queries
Generating as well as analysing Inventory & Sales reports from portals on daily, weekly and monthly basis
Maintaining MIS to track sales and margin product-wise
Maintaining data on past history and daily / monthly sales for other competitors
Ensuring the seller rating is stable and taking prompt actions in addressing all consumer complaints or queries
Marketing Management
Developing strategies to drive traffic out of various channels of marketing (Paid, organic, direct, referral)
Developing & implementing plan for new user acquisition
Conducted deep dive analysis on customer retention, acquisition, reactivation and user growth to derive actionable insights for needle moving recommendations
Derive calculations to track & budget the marketing spends
Website Product Technical Development & Management
Analyzing existing user interface & developing plans of improving User Interface & Experience
Work closely with B&M team to manage all technical pipelines and marketing aspects relating to product & sales improvement
Working on the projects for the backend development company’s website using various platforms/ software & tools (like Magento, Shopify, WordPress, Custom Backend)
Plan & communicate the promotion to go online, updating the catalogue (pricing, images, products, etc.)
Tracking & analysing the efficiency of deliveries, returns, payment gateways, reconciliation & customer service
Supply Chain & Vendor Management
Ensuring all stocks received at our warehouse is shipped to the respective warehouses of Ecomm channel partners
Optimizing Logistics cost
Ensuring all the labelling and shipping formalities as required for selling in the marketplace are always met
Maintaining account of all sales return / return from marketplace to our warehouse
Keeping a record of all charges in case of return
Desired Skills and Abilities:
Business acumen & knowledge of various marketing channels
Good e-commerce industry exposure & knowledge of platforms/softwares such as Magento, Shopify, WordPress, Custom Backend, Google Analytics, Google AdWords & Search Advertising
Brand launching experience
Strong Excel & Portal knowledge
Excellent vendor management skills & negotiating skills
Enthusiastic & good energy levels – with ability to be involved in multiple tasks and ability to juggle
Education & Experience Required:
UG/PG in Retail Management/Ecommerce Management & Operations or IIT/IIM graduate
5-8 years of experience in similar role in ecommerce industry
Extensive experience in managing end to end category & strategize to develop & streamline the processes

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