Infrastructure Service Management Service Management Practitioner Job Vacancy in Accenture Hyderabad, Telangana – Updated today
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Company Name : Accenture
Location : Hyderabad, Telangana
Position :
Job Description : About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com
Accenture | Let there be change
We embrace change to create 360-degree value
www.accenture.com
Project Role :Service Management Practitioner
Project Role Description :Support the central operations of the Outsourcing Account Delivery team in managing resources, projects, and budgets to meet both the goals of these teams and clients served.
Management Level :10
Work Experience :4-6 years
Work location :Hyderabad
Must Have Skills :
Good To Have Skills :
Job Requirements :
Key Responsibilities : 1: Managing the day-to-day activities of the Change Management process 2: Gathering and reporting on process metrics 3: Ensures the risk factors have been assessed and verifies the validity of the initial priority setting 4: Ensures all necessary supporting documentation for the change 5: Ensures that all Configuration Items CI relationships are identified 6: Ensures appropriate resources have been assigned 7: Tracking compliance to the process 8: Escalating any issues with the process
Technical Experience : 1: General business understanding and perspective 2: A good understanding of overall production environment 3: Knowledge of the organizational structure and the business-to-customer relationships 4: Affinity with the technical environment to allow for description of infrastructure and operational impacts to the Change 5: Acting as chairperson for process meetings 6: Expert input at CAB meetings regarding the potential impact of the change on other CIs
Professional Attributes : 1: Fluent in English in both oral and written communication 2: Individual must demonstrate a high level of business acumen; ability to get along well with diverse personalities 3: Able to work in 247 shifts
Educational Qualification : 1: Any Graduate
Additional Information : 1: ITIL Certified 2: Azure Foundation Certified 3: Service Management 4: 24/7 role
15 years of full time education
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