Observability ITOps Consultant Job Vacancy in BlueVoyant Remote – Updated today

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Company Name : BlueVoyant
Location : Remote
Position :

Job Description : Observability ITOps Consultant
About Concanon
Concanon specializes in delivering a holistic suite of extensive Splunk professional services solutions. Concanon services include consulting, implementation and customization services, enabling organizations to maximize their investment in Splunk technologies. Layering BlueVoyant’s tailored MDR services onto its existing offerings will enable Concanon to help organizations better secure mission-critical assets.
With this acquisition, Concanon becomes a standalone but wholly-owned subsidiary of BlueVoyant. Concanon will coordinate services through BlueVoyant’s Modern SOC for Splunk® Cloud Platform, featuring 24/7 managed detection and response (MDR), and powered by BlueVoyant’s 24/7 cloud-based managed security operations center (SOC).
The acquisition will enable Concanon to expand its services to Splunk customers to optimize its investment and accelerate migration to the Splunk Cloud Platform by leveraging BlueVoyant’s technology and expertise. Customers will benefit from a turnkey offering that delivers security at scale and customized for them which can be monitored 24/7 by BlueVoyant’s fully remote Security Operations Center-as-a-Service (SOCaaS).
Role:
Are you passionate about technology innovation and working with new product ideas, both onsite with customers and inside product labs? Our Observability team is a global-level group within Concanon that builds repeatable solutions for common scenarios across various industries. You will be responsible for implementing ITOps solutions using Splunk Observability products based on customer requirements in this role. You will work closely with Onshore and Offshore teams and customer subject matter experts to define and implement customer requirements. In addition, you will be working directly with business users and technical users to drive engagement. This role requires several interactions with the customer business and technical team to understand the customer business and technical challenges and constraints. This person will help define the requirements and the customer (discovering the needs collaboratively), translate the requirements into solutions, and recommend the solution in an advisory role. You operate as a researcher, developer, and subject matter expert, developing solutions using the full capabilities of the Splunk portfolio.
You will work tightly with Splunk’s IT Ops portfolio of products in this role. You will work directly with customers while acting as the domain expert and Trusted Advisor across Splunk’s IT Ops solutions, including the Splunk Enterprise Core, Splunk Cloud, Splunk IT Service Intelligence, Splunk Infrastructure Monitoring, and Splunk On-Call. You will consistently be delivering deep subject matter expertise, help enable the customer operations ecosystem, and help find new ways to drive focus in the right direction for the IT Ops Splunk solutions within the customers’ operations ecosystem.
Responsibilities:
We are looking for an individual with demonstrated communication skills and an ability to execute deep technical knowledge. You should operate inside organizations autonomously to create and implement beta and early release software and ensure proper feedback is gathered and communicated to Product Management for future enhancements. This team is in regular motion, focusing and delivering on the highest value capabilities for our customers, delivered as quickly as possible with the highest quality. You might, on any given day:
Provide expert industry knowledge internally to Splunk teams and partners on ITOps Observability-related products, processes, and technologies, including Splunk ITSI, Splunk OnCall, Splunk Core, Splunk Cloud, and Splunk Infrastructure Monitoring.
Create applications to visualize data and tell a story that solves a common business problem.
Integrate solutions and data from various sources to solve customer needs.
Work with an external or internal partner to up-level their app, integration, or technical add-on.
With your hands on the keyboard, help a technical sales resource execute a specific portion of a particularly challenging evaluation.
Contribute a blog post to our external blogsite detailing solutions you have built.
Qualifications:
Minimum three years of engineering and proven experience within application development or infrastructure monitoring space, preferably as a hands-on practitioner. In addition, a track record of success and extensive knowledge of monitoring and application support practices. Deep experience with the following is required: Splunk ITSI and/or Nagios/Prometheus, recent hands-on experience integrating disparate solutions, and moderate to expert level Python, Bash Scripting, and PowerShell.
Have an up-to-date understanding of current trends of the Observability and ITIL landscapes.
Seasoned and experienced understanding of *NIX and Windows Operating Systems
Familiarity with cloud-native serverless architectures.
Have a seasoned and experienced understanding of ITIL, TOGAF, or other Architecture models.
Create a portfolio of public-facing materials: repositories, whitepapers, blogs, presentations, training materials that you have authored.
Ability to communicate concisely and accurately with all stakeholders
Have the ability to work remotely, across multiple time zones, with minimal daily supervision. Self-starter is essential.
A basic understanding of common machine data formats: JSON, CSV, XML, YAML
Creative and analytical problem-solving skills individually and in a group environment
Bachelor’s degree in something related to technology.
About BlueVoyant
At BlueVoyant, we recognize that effective cyber security requires active prevention and defense across both your organization and supply chain. Our proprietary data, analytics and technology, coupled with deep expertise, works as a force multiplier to secure your full ecosystem. Accuracy! Actionability! Timeliness! Scalability!
Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200 and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies.
Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest and Latin America.
All employees must be authorized to work in the United States. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
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