Principal IP Analyst. Job Vacancy in Ex Libris Noida, Uttar Pradesh – Updated today

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Full Details :
Company Name : Ex Libris
Location : Noida, Uttar Pradesh
Position :

Job Description : Role Summary
We are looking for an Intellectual Property Analyst to join our highly regarded Global Operations team at Clarivate, Noida and support with acting as an interface between suppliers and business operations by managing the elements of making payments, doing account reconciliations, adhering to quality standards, issuing client credits and reducing risk to improve service offerings.
The role holder must be able to continuously understand process changes and supplier issues whilst maintaining a risk-averse approach. The successful candidate will have a very strong work ethic, excellent attention to detail and the confidence to liaise with internal teams and Regional stakeholders.
The Organization
Our solutions cover the entire lifecycle of innovation: scientific and academic research; patent analytics and regulatory standards; pharmaceutical and biotech intelligence; trademark, domain and brand protection. Our portfolio consists of some of the world’s most trusted brands, including Web of Science, Derwent, CompuMark, Cortellis, MarkMonitor, Techstreet, DRG and CPA Global. We thrive on our commitment to build and nurture a diverse, equitable and inclusive workforce.
Key Accountabilities
The role will focus on delivering in key areas:
Manage and maintain details of the renewal of clients’ IP rights within Clarivate’s IP Management System
Anticipates supplier needs and responses promptly and courteously.
Review supplier accounts/reconciliations through reporting systems to suggest, influence and implement improvements in supplier performance and behavior.
Ensures accurate processing of supplier debit notes in line with supplier account reconciliations, deposit reconciliations and additional charges to clients.
Handles and ensure all direct renewal instructions are correct, accompanied with the correct funds, sent to the Patent Offices and proof of delivery is received within KPI’s.
Processes returned renewal files from Patent Office’s ensuring names are mapped correctly and cases rejected with the appropriate event and within KPI’s.
Responds to client and supplier queries within agreed timeframes.
Review and analyze client correspondence to determine the necessary action required
Verify details of registrations from Patent and Trademark online databases
Coordinate with different Patent offices and Clarivate’s Global Agent network to renew the IP in a timely manner
Closely coordinate with the leaders on issues which may affect the timely renewal of clients’ IP rights
Perform other tasks and activities as may be assigned by the Management Team or Renewal team leaders from time to time
Organizational Relationships
Internal Stakeholders:
Project Leaders / Managers
Operational teams
Regional Client Service Advisors
IP Legal Dept.
Support functions – Continual Improvement team, Finance, HR, Admin
External Stakeholders:
Clients
Clarivate’s Global Agents
Patent & Trademark Offices in various countries
Job Holder Requirements
Essential Criteria:
Proficiency in MS Office applications (Word, Excel, Outlook) and Internet
Flexibility in work hours, if required, as this role includes close coordination with our global counterparts
The candidate should preferably have 1 or 2 years of experience in backend operations
Candidates preferred to have experience in an Accounting process (AP/AR), Payment process, back office process in an off-shoring environment
Technical & Personal Skills:
Strong analytical, problem solving and organizational skills
Excellent oral and written English communication skills
Proactive and ability to work remotely with global clients and colleagues
Strong sense of responsibility and commitment to work
Can handle multiple tasks whilst maintaining accuracy, consistency and quality in data entry Ability to prioritize and work independently with limited supervision
A strong commitment to outstanding client service
Identification of process improvement opportunities
Flexible in attitude and approach to work
Keen eye for detail
Team-player
Ability to establish and maintain effective working relationships
Exceptional work ethic, personal and professional integrity
It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.
It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, pregnancy, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.

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