Senior Experience Designer Job Vacancy in Commonwealth Bank Sydney Central Business District NSW – Updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Commonwealth Bank
Location : Sydney Central Business District NSW
Position :

Job Description : Senior Experience Designer
You are a UX leader curious about emerging technology and retail banking
Our team is committed to providing the best digital experience for our customers
Through collaboration we can deliver the best customer experience across our digital platforms
Do work that matters

CommBank are reimagining the future of digital banking and the way they interact with their customers. This Senior Experience Designer role will work on initiatives within the Digital Operations & Technology Home Buying portfolio across all customer and staff facing digital channels. You will use Customer Centred Design principles and methodologies to ensure we meet more customer needs on any device by offering the Group’s products and services through an integrated, simple and easy-to-use digital experience .

See yourself in our team
This role is in the Digital Channels experience team and supporting the Onboarding & Identity valuestream. Digital Channels is a crew of designers, researchers, product owners and delivery squads delivering exciting, foundational uplifts to CommBank.com.au, NetBank and the CommBank App. The Onboarding & Identity valuestream brings together designers, POs and squads working on projects that relate to our new-to-bank customer journeys, customer identity verification and how we meet our Know Your Customer obligations. You will be working on, and helping to lead, projects and products that are both mission-critical and innovative.
Where will you go?
If you live the values and demonstrate the people and digital capabilities we can offer great opportunities for progression. This role can progress to an Experience Design Lead role overseeing a portfolio of products and projects within Digital.
On any given week you will
Manage 1-2 major projects autonomously with support from the Experience Design Lead
Work with other Experience Designers and Lead to create and implement a cohesive UX strategy to support CommBank’s home loan customers
Assist Lead to scope, plan and provide estimates for your projects
Use the digital strategy to deliver customer-centric experiences through the creation of decision trees, UI flows, wireframes and interactive prototypes including detailed documentation
Using data and exploratory research you’ll understand the customer and business drivers behind the products you’re designing, to deliver measurable outcomes
Manage stakeholders including diverse groups including Product Owners, Dev/Engineering, Sales, Marketing, Legal and Compliance representatives
Work closely with delivery teams to ensure design assets and specifications fit with their requirements, including Product Owners and Dev/Engineering teams, some based remotely
We are interested to hear from people who have
Expert knowledge of customer centred design balanced with commercial acumen
Strong communication skills with demonstrated success presenting design in a clear and persuasive manner
Confident cross-functional stakeholder management and influencing skills
Strong problem-solving, conceptual and design skills to drive solutions at all levels of detail across responsive and native platforms
An ability to visualise solutions in appropriate ways: e.g. flows, free-hand sketching, white-board facilitation, wire framing and prototyping
Ability to support teams with high-fidelity visual designs utilising and extending a design system for native mobile & web and customer & staff facing experiences.
Experience using customer research, usability testing, behavioural or digital analytics to drive and enhance design optimisation
Skills in information architecture, task flow and/or decision tree mapping
Experience designing for complex, transactional consumer interfaces across multiple devices
Experience successfully planning and managing UX project delivery within an Agile development framework to agreed timeframes and budgets
Please include a portfolio demonstrating UX process, low and high fidelity design skills, outcomes delivered with your application.
The health and safety of our people, customers and communities is our number one priority. This means that we require all of our employees to be fully vaccinated against COVID-19. Please speak to us if you have any questions about this based on your individual circumstances.
If you’re already part of the Commonwealth Bank Group (including Bankwest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
We’re aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.
Advertising End Date: 10/03/2022

This post is listed Under  App Development
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company