ServiceNow Developer Job Vacancy in Standard Chartered Bengaluru, Karnataka – Updated today
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Full Details :
Company Name : Standard Chartered
Location : Bengaluru, Karnataka
Position :
Job Description : Job: Technology
Primary Location: Asia-India-Bangalore
Schedule: Full-time
Employee Status: Permanent
Posting Date: 23/Feb/2022, 7:27:33 AM
Unposting Date: Ongoing
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Strategy
Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform.
Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes.
Document business use cases, testing plans and procedures in an agile environment.
Business
Obtain and analyse/interpret business requirements to purpose sustainable solutions in ServiceNow
Preparing and maintaining definitions of the requirements of projects and/or programmes and/or portfolios
Processes
Provide software coding and configuration including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development
Coordinate and solve complex technical data and transformation issues.
Understand, analyse, and document user requirements and specifications for business, systems and processes including integration with IT
Leverages ITIL best practices and industry application concepts to facilitate process / tool (ServiceNow) based discussions with stakeholders to drive outcome
Be the primary point of contact for Testing from a functionality standpoint and be able to test the functionality before testing team commences with testing.
People and Talent
Experience of working within an Agile Development framework
Organize and facilitate project discussions, workshops and training sessions with business, vendors and project team
Communicate and document requirements, test results and feedback with development and business teams.
Pro-actively engage, manage & build relationships with both technology (including vendors) & business stakeholders
Managing stakeholders, both internal and external, taking account of their levels of influence and particular interests.
Risk Management
Maintain a culture of risk awareness and proactive resolution. Identify risks & issues and communicate them to the relevant people in a timely manner – assist with proposing & planning mitigating steps
Governance
Answer “how to” technical and application configuration questions.
Create and maintain system design and operations documentation
Consolidating and documenting the fundamental components of projects and/or programmes and/or portfolios (scope, schedule, resource requirements, budgets, risks, opportunities and issues, and quality) within the governance framework that align with organisational practice
Establishing and managing reviews at appropriate points during and after projects and/or programmes and/or portfolios, which will inform their governance by providing evaluations of progress, methodologies and continuing relevance
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Global – ITSM/ITOM; GRC; Finance; Legal; HR
Our Ideal Candidate
3+ years of ServiceNow implementation experience with ITSM and ITOM (Event, Incident, Problem, Change, CMDB & Asset)
3+ years of experience in CMDB, Discovery, Service Mapping and integration with other external modules
Strong ITIL concepts (preferably certified) with proven experience in working as a ServiceNow Developer covering ITOM and ITSM applications
ServiceNow CSA (Certified System Administration)
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.
This post is listed Under Technology
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