Software QA Engineer Job Vacancy in Genesys Hyderabad, Telangana – Updated today

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Full Details :
Company Name :
Genesys
Location : Hyderabad, Telangana
Position :

Job Description : QA Software Engineer
Summary:
About Genesys DX, Digital & AI Team
This is an exciting time to be part of Genesys DX Digital & AI Business Unit as we are innovating with speed and scale. You will be a key member of the organization and help create the best cloud-based digital experience (DX) solution focusing on AI and providing an amazing end-to-end experience. As a part of QA Team in Genesys Digital & AI, you will help us test and release Genesys core AI capabilities including Speech Understanding, Natural Language Understanding, and processing, chatbots, voicebots, knowledge surfacing etc., to power the next generation of Genesys products.
Key Responsibilities:
About Role
We are looking for hands on QA automation engineers to help us test and release the next-generation platforms, products, and services. You will work closely with a cross-functional team of developers, researchers and product managers on testing microservices and UI. You will have an opportunity to drive the testing strategy for Core AI services and deliver a robust platform.
Minimum Requirements:
Bachelor’s or Masters’s degree in Computer Science, or related technical field with 2-6 years hands on experience in testing and designing test frameworks.
Proficient in developing REST API automation, develop test plans and design test cases.
Hands on experience in automating and testing Web UI components using Protractor and Selenium and other frameworks
Quality control expert with good programming, debugging skills and interested to work on tech stack that primarily uses Python, Java, and JavaScript.

Desirable Skills:
Experience in testing with AWS/Azure services and good understanding of Cloud testing fundamentals
Familiarity with AWS services e.g., EC2, S3, RDS, Lambda etc.
Exposure to testing of AI/ML services as a SaaS in cloud and managing infrastructure.
Experience in building, deploying, and improving Machine Learning models and algorithms in real-world products.
Hands on knowledge in developing Continuous Integration pipelines (CI/CD) using Jenkins

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Covid-19:

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time.

Genesys encourages everyone who can get vaccinated to get vaccinated; it’s the most empathetic thing we can do for our own health and the health of those around us. At this time, Genesys does not require new hires be fully vaccinated. However, where legally permissible, Genesys will only welcome vaccinated employees back to Genesys Offices as these reopen. Those who are not vaccinated at that time may continue to work remotely if the nature of their job allows it. Customer-facing employees will need to follow customer guidelines.

As our Covid-19 task force and internal teams plan to reopen our global offices, the policies and procedures will continue to be updated.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

This post is listed Under  Technology
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