Staff Engineer, Site Reliability Engineering Job Vacancy in Equinix Bengaluru, Karnataka – Updated today

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Full Details :
Company Name :
Equinix
Location : Bengaluru, Karnataka
Position :

Job Description : Who are we?
Equinix is the world’s digital infrastructure company, operating 210 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.
At Equinix, we help the world’s digital leaders scale with agility, speed the launch of digital services, deliver world-class experiences, and transform people’s lives. Our culture is based on collaboration and the growth and development of our teams.
We hire hardworking people who thrive on solving challenging problems and give them opportunities to hone new skills, and try new approaches, as we grow our product portfolio with new software and network architecture solutions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success
The Role:
We are looking for support engineer who can provide deep troubleshooting expertise and deliver operational results. This role is to provide 24*7 global support for the Digital Integration Platform that drives $6B+ revenue and comprises of 800+ services connecting all the business systems.
Responsibilities:

Primarily responsible for ensuring that integration services are highly available, reliable, and performant through world-class monitoring, alerting, self-healing capabilities by applying software engineering practices

Participate actively in detecting, remediating, and reporting on Production incidents, ensuring the SLAs are met and driving Problem / Change/ Incident Management’s best practices for permanent remediation.

Able to troubleshoot issues, problems and communicate with the cross-functional teams effectively and resolve

Participate in on-call rotation to ensure coverage for planned/unplanned events.

Lead root cause analysis and blameless post-mortem calls of critical business and production issues

Orchestrate end-to-end monitoring and alerting

Serve as the primary subject matter expert for Equinix software integrations preventing (pro-active) as well as troubleshooting and mitigating (re-active) service availability/performance issues

Being able to multitask and deliver in a fast paced, rapidly evolving technology landscape and participate in an on-call escalation for incident resolutions.

Requirements:

A high sense of ownership, passion towards Operations & Support.

Bachelor’s Degree in Computer Science or Technology or other equivalent field experience.
5+ years of hands-on experience in providing global support across various software technologies and systems.

5+ years of experience in API Development Platform like TIBCO and API Management platforms like Apigee, MuleSoft is preferable

3+ years of operational hands-on experience in virtualization, containerization ecosystem including Docker & Kubernetes.

3+ years of support experience in NoSQL databases and SQL Databases

Experienced on Observability Stack includes Grafana, Nagios, Prometheus and APM like AppDynamics/Dynatrace

Proficiency with programming languages like Java, Python, Golang, and shell scripting to automate tasks

Familiarity with CI/CD pipelines, GitLab and GitHub preferred

Experience in technologies like Cassandra, Kafka, Oracle database & JMS is a plus

Experience in providing global support coverage is a plus.

Experience with AWS Cloud & Networking Concepts is a plus

Equinix is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.

This post is listed Under  Technology
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