Supervisor- Pricing Operations Job Vacancy in Merck KGaA Darmstadt Germany Bengaluru, Karnataka – Updated today

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Full Details :
Company Name : Merck KGaA Darmstadt Germany
Location : Bengaluru, Karnataka
Position :

Job Description : A career at our company is an ongoing journey of discovery: our 58,000 people are shaping how the world lives, works and plays through next generation advancements in Healthcare, Life Science and Electronics. For more than 350 years and across the world we have passionately pursued our curiosity to find novel and vibrant ways of enhancing the lives of others.

Your Role:

The Lead is responsible for executing and developing the operational processes and manage the local SBS global operations team to meet the short and long-term expectations defined by the Global Pricing Operations Team. The Goals and Objectives include but are not limited to managing the SBS pricing operations team, which works on topics like the ones listed below:

maintain Global Reference, Local List and Local Limit Prices in the Life Science Pricing System LSP (module Price Optimizer)
extract, map and compare prices from LSP-PO versus local ERPs, SFDC and Web., identify gaps and inconsistencies, and correct these
maintain New Product Introduction Prices, and distribute these to the local ERPs
build Spoon Job, program tools (Spark or Python), including Pipeline Maintenance, bug-fixing and trouble shoot big data in Palantir-Foundry;
run SAP transactions for quality checks, create, upload and distribute or manually upload price files to local ERPs
support pricing team on Pricing Projects
document in step-by-step templates all operational processes and changes to these, as well as Visio process flows, and SOPs which are used for onboarding newcomers and for audits.

The team lead will become the go-to-person for questions and doubts, will provide one-on-one performance feedback, train the team and report to Global Pricing team. Together with the GPT the team lead will set the individual yearly goals, contribute to the creation, monitoring, review and enhancement process of the Key Performance Indicators and lead the implementation of the process improvements based on GPT decisions.

The key deliverables would be

Identify resource requirements such as: skill-sets, workload, expertise needed to execute the plan
Improve current processes in collaboration with the R&A Global Pricing Experts
Support internal operations; ensure compliance of process activities
Continuously mentor and develop individuals to meet department expectations
Escalate service problems to internal stakeholders
Execute Process/Project plans to meet corporate objectives
Deliver on SLAs in the Pricing Operations
Weekly status updates/ Reports to superiors
Build Efficiency and Productivity through Automations
Create value by analysis of the data points for Business Impact

Lead & Manage People

Ensure employees have the critical training to perform jobs

Resolve employee issues, concerns, and problems

Develop and implement staffing plan, and integrate new team members

Promote collaboration & remove obstacles to teamwork

Conduct regular and effective team meetings etc.

Operational Excellence

Managing Pricing operations processes and tools to leverage and optimize service delivery performance

Assign tasks to the right people, Achieve targeted efficiency gains and productivity norms

Become the Go-to expert for all teams questions and concerns related to data, tools and processes

Develop data, tools and process expertise to be able to identify improvements and implement these

Ensure resolution are provide on timely basis for escalations

Document the teams work and improve efficiency

Risks and preventive measures are shared with the Global Pricing Experts

Take applicable and relevant corrective action on the Customer feedback/Survey

Listens carefully to GPT and pricing users expressed needs

Support and deliver on New Transitions commitment

Understand, meet and exceed customer expectations, ensure SLA’s are met

Implement High Performance Workplace Process

Set Goals and measures for employees

Assess Performance – Conduct performance reviews

Monitor and Give Feedback – Coach Team members

Ensure employees have individual development plans in place and the necessary actions are taken against the plans

Facilitate career path discussion with employees

Reward and recognize employee achievements

Customer (GPT & Pricing Users) Focus

Understand, Meet and Exceed customer expectations

Ensure SLA’s are Met

Ensure resolution are provide on timely basis for escalations and a preventive measure is shared with customer

Take applicable and relevant corrective action on the Customer feedback/Survey

Listens carefully to customer’s expressed and unexpressed need

Process management and system Implementation

Identify, Analyze, and resolve repetitive issues regarding Business knowledge or technical requirements for the service line.

Ensure all process documents are created and updated.

Be the one point of contact for all service line process documentation

Resolve to standards user support escalations and process breakdowns

Log standard calls. Monitor calls and escalate whenever necessary

Analyze the impact of the new solution on the service line

Co – ordinate new user set up.

Provide inputs to training and help in shaping training content.

Reporting and Analysis

Generate monthly reports for analysis

Provide process insight/business knowledge to the report owners

Continuous Process Improvement

Ensure implementation of the relevant Quality Management Systems

Ensure Compliance (Data privacy/confidentiality norms)

Who you are:

Education: BS in Science, Business, or related field. MBA – Desirable

Experience: 3-5 of Proven Pricing Experience and 2 years’ experience as a team leader

Proven technical proficiency with appropriate systems and analytic tools (Excel, MS Project, Visio, SAP, ETL tools, Programming in Python or Spark). Foundry and Tableau knowledge is a plus

Database Management Programming

Connecting multi-source files to read data
Cleaning data from unstructured format to structured format
Design complex data model using joins, relationship and sub-queries
Hands on experience in automating process writing advanced macro programming and manipulating data using arithmetic expressions
Complete knowledge in using functions and expressions to create insightful calculative, derived and manipulative fields
Programming in- SQL Base and Advanced, SAS and VBA automation

Reporting and Data Visualization

Complete understanding of designing KPI Metrics and replicating associative data model to data analysis, reporting and visualization
Hands on experience in designing complex data model using the concept star schema and snowflakes concept (fact table and dimension table relationship model)
Process optimization to summarizing data using advanced charts and expressions, calculations using functions and formulas
Prepare multiple packages for reporting and demising manual interventions
Reporting and visualization in- Excel and Tableau Dashboard

Essential and Critical Skills:

Data Analytics experience in Rail and Transit domain. Demonstrated expertise in complex database management reporting, data visualization and advanced analytics in analyzing data and effective communication for finding insights and optimizing profitability

Excellent analytical, business process analysis and problem-solving capabilities

Excellent communication and Project Management skills

Talent for building cross-functional relationships and developing cross-functions understanding

Highly motivated and results-oriented Technical proficiency with appropriate procurement systems and analytic tools (Excel, Word, Programming, SAP)

Competencies:

Minimum Competencies for Interview

Team Management

Builds Organizational Capability

Demonstrates Leadership Style

Gets Results Through Self & Others

Thinks & Acts Strategically

Promotes and Champions Change

Pursues Personal Development

Other Competencies for Consideration:

Escalation Management

Customer handling skills

Programming skills in Python, or Spark or SQL

SAP experience is a plus

What we offer: With us, there are always opportunities to break new ground. We empower you to fulfil your ambitions, and our diverse businesses offer various career moves to seek new horizons. We trust you with responsibility early on and support you to draw your own career map that is responsive to your aspirations and priorities in life. Join us and bring your curiosity to life!

Curious? Apply and find more information at https://jobs.vibrantm.com

Job Requisition ID: 242199

Location: Bangalore

Career Level: D – Professional (4-9 years)

Working time model:

Careers during Covid-19
Thank you for visiting our careers website, we are always looking for curious minds to join our teams. We understand how much the world is being impacted by the Covid-19 crisis and we want to assure you that your safety is very important to us. To ensure that everyone’s health is protected, instead of a standard face-to-face interview, it is likely that you will be offered alternative digital interview options.

US employees must be fully vaccinated against COVID-19 prior to your start date unless an accommodation is granted by the Company. The Company uses the definition of “fully vaccinated” assigned by the Centers for Disease Control & Prevention for purposes of considering satisfaction of this requirement which is a condition of employment.

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process. Applicants who may require accommodation during the application process should speak with our Candidate Services team at +91-XXXXXXXXXX from 8:00am to 5:30pm ET Monday through Friday. If you are a resident of a Connecticut or Colorado, you are eligible to receive additional information about the compensation and benefits, which we will provide upon request. You may contact 855 444 5678 from 8:00am to 5:30pm ET Monday through Friday, for assistance.

Notice on Fraudulent Job Offers
Unfortunately, we are aware of third parties that pretend to represent our company offering unauthorized employment opportunities. If you think a fraudulent source is offering you a job, please have a look at the following information .

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