Technical Content Writer Job Vacancy in NEWAGE SOFTWARE AND SOLUTIONS Bengaluru, Karnataka – Updated today
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Company Name : NEWAGE SOFTWARE AND SOLUTIONS
Location : Bengaluru, Karnataka
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Job Description : About Newage: www.newage-global.com.NewAge is a worldwide leader in using technology to simplify logistics, freight forwarding and transportation business for the last 10+ years. NewAge provides comprehensive integrated ERP developed specifically for the Logistics Industry helping Freight Forwarders, NVOCC Operators, Consolidators, 3PL Warehouse Operators, Multi-modal Operators, Customs House Agents, and Relocation Specialists run their business efficiently and seamlesslyCome join us as we prepare to modernize our product suite and expand our operations in new markets.Job Description: We are looking for a Senior Technical Writer who will help us in product documentation of eFreightsuite product focused on quality and the customer. Deliverables include user guide, installation, configuration and integration guides, technical release notes, demonstration videos, API guides, product Q&A, FAQ etc. You will be interacting with software developers, product managers, project leads and end users to craft the content. You will also interact heavily with end-users and customer training department to ensure the information generated is applicable to target audience. Come and be part of a growth team.Key Responsibilities: Determine the scope, sequence and form of documentation based on the target audience, specific subject, project objectives and product release date.Research, develop, write, and review product documentation. Attend scrums researches, and use software to translate technical information into both developer and user-facing documentationWrite concisely and precisely to be able to convey information appropriately for a variety of audiencesEnsure the technical accuracy, quality, clarity and completeness of the entire documentation set relating to a product releaseA visual designer – Intermediate level ability to create document contents & layouts with graphics and formatting as well as illustration skillsTake part in usability testing and document the usability flow to provide a natural flow of informationConduct interviews with developers, product management, and other technical staff to gather data for documentation/videos/forum responses.Candidate Profile: Bachelor’s degree in Technical Writing, English, Communication, Engineering or equivalent.Should possess at least 8-10 years of technical writing experience, preferably in product documentation.Excellent written and verbal communication skills including expert level proficiency in written English.Preferred Industry: Supply Chain, Logistics Industry, Product developmentExperience documenting digital marketing products is highly desired.Good to have skills: Experience in web authoring tools, interactive walkthroughs, screen recording tools with guiding voice, creating video tutorials. Exposure to tools like Snagitt, MS Word, MS PowerPoint, Camtasia, Adobe Illustrator, Photoshop, Robo Help, MS Visio, MadCap Flare, Adobe Captivate, whatfix etc.Newage is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, or disability status.Job Type: Full-timeSalary: ₹1,000,000.00 – ₹1,500,000.00 per yearBenefits:Health insuranceLeave encashmentLife insuranceSchedule:Day shiftExperience:Content writing: 6 years (Required)Work Remotely:Temporarily due to COVID-19Speak with the employer+91-XXXXXXXXXX
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