Technical Writer (Content Developer) Job Vacancy in Kyndryl India – Updated today

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Full Details :
Company Name : Kyndryl
Location : India
Position :

Job Description : 524103BR
Why Kyndryl
Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy.
Your Role and Responsibilities
As a writer on the Kyndryal Process Mining development team, you will be responsible for developing customer documentation. You will collaborate with a diverse group of developers, designers, and testers in a fast-paced environment with tight deadlines, coordinating your workload with the wider team but working independently. In this role, you will need to quickly gain a sound theoretical and practical understanding of the technical details and produce documentation that delights our customers. You will also advise the development team on style and language use within the product.
Design, develop, and publish Kyndryal technical content that is easy to use, easy to understand, and easy to find. This content can take many forms: content embedded in the UI, messages, product documentation, API documentation, videos, graphics, support content, chatbots, training, and blogs.
Simplify technically complex concepts and details from multiple sources into consumable content that drives user actions. Deliver clear, inclusive, accessible, and translated content for a global audience.
Estimate the workload and manage the project schedule by aligning with the overall product release schedule.
Verify technical accuracy through documentation, verification tests, and technical reviews by software developers.
Work on the end-to-end authoring process: design, development, editing, globalization and accessibility, production, translation, and life cycle management.
Work on projects that involve worldwide teams.
Excellent writing skills with strong research skills.
Have demonstrated verbal and written communication skills.
Able to work independently, with a strong sense of responsibility and commitment to teamwork. You have a volunteer spirit with a ‘we succeed as a team’ attitude.
Able to be agile with dynamic schedules and priorities.
Like to solve challenging problems and think of new ways to deliver better content to our clients.
Able to define and apply consistent voice and tone throughout content journey.
Someone who can define content goals and journeys based on user or customer goals.
Required Technical and Professional Expertise
3+ years’ experience writing, curating, and editing content for accuracy, clarity, and usability for a technical audience.
Proficient in markup languages (such as Markdown and HTM), source control (such as GitHub, FileNet) and authoring tools.
Proven ability to perform and use independent research.
Success working in a dynamic team-based development environment.
Preferred Technical and Professional Experience
Foundational understanding of UX design and design research.
Degree in Writing, English, Journalism, Communication, Information Design, or related field, or a technical degree.
Experience writing for globalization and accessibility.
Experience working in an agile, squad-based, continuous delivery development model.
Ability to document detailed technical content such as APIs and SDKs.
Experience programming in any of the following languages: Java, Ruby, PHP, Python, Swift, Go, ObjectiveC, or Node.
Required Education
Bachelor’s Degree
Preferred Education
Bachelor’s Degree
Country/Region
India
State / Province
MULTIPLE
City / Township / Village
MULTIPLE CITIES
City / Township / Village 1
IN_KA_BANGALORE
City / Township / Village 2
IN_TN_CHENNAI
Being You @ Kyndryl
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Other things to know
When applying to jobs of your interest, we recommend that you do so for those that match your experience and expertise. Our recruiters advise that you apply to not more than 3 roles in a year for the best candidate experience.

For additional information about location requirements, please discuss with the recruiter following submission of your application.
Primary job category
Software Development & Support
Role ( Job Role )
Technical Content Professional
Employment Type
Full-Time
Contract type
Regular
Position Type
Early Professional
Travel Required
No Travel
Company
(Y030) Kyndryl Solutions Private Limited
Is this role a commissionable/sales incentive based position?
No

This post is listed Under  Technology
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