Worldwide SFDC Advanced Admin Job Vacancy in Hewlett Packard Enterprise Chennai, Tamil Nadu – Updated today
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Company Name : Hewlett Packard Enterprise
Location : Chennai, Tamil Nadu
Position :
Job Description : Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
Global Operations prioritizes putting customers and partners first by developing the workforce of the future. This involves strategic, inclusive, and collaborative working culture. At our core, we strive to uphold HPE’s values – to partner, innovate and act – we are an organization that plan, source, and provide quality customer and partner experiences.
Solutioning and configuring Salesforce – Alignment with Capability Leads and Business stakeholders to understand requirements, provide assessment and recommend a solution design to be delivered using native SFDC functionality and governed through Change Requests implementation and approved projects. Topic areas can include:
Creating or modifying Validation Rules, Visual Flows, Assignment Rules and Approval processes
User Access Management, Persona and Role set up
Adding or modifying picklist values
Updating profiles and permission sets
Updating or creating new page layouts and Lightning App pages
Adding new fields and managing Field-Level Security
Creating new custom buttons, quick or object specific actions as well, as lightning actions.
Creating or modifying Entitlements/Entitlement Processes
Creating or modifying new record types
Creating or modifying email templates
Creating new objects and managing access to them
Creating new Reports and Dashboards
Troubleshooting Lightning Components, Visualforce pages and Apex classes
Development of support and maintenance readiness documentation
Escalated case management (monitors, troubleshoots, resolves cases. Assesses complex issues, resolves or escalates to IT if required
Supports MCS (Mission Critical Support Cases with the Salesforce Vendor Support Team(s)
Actively Support Technical Debt reduction and code quality programs, identify areas of process and performance inefficiencies, and propose standard, scalable SFDC solutions to resolve.
Perform system audit and compliance checks related to user access or system data
Support Testing, validation and move to production activities.
Knowledge and Skills:
Salesforce Certified – Admin Essentials and Advanced Administrator – minimum
Salesforce Certified – Platform App Builder, plus other advanced Certifications – preferred
Proven knowledge of Salesforce Workflows, Process Builder and Visual Flows
Experience with Salesforce Development and Coding will be an advantage
Experience designing and implementing overall process and tools management and improvement frameworks to provide operations support for sales activities
Excellent analytical, statistics and problem solving skills.
Thorough understanding of and experience in applying business and sales operations practices and process design to situations
Excellent written and verbal communication skills
Mastery in English and local language as applicable
Ability to effectively communicate sales operations architectures, plans, proposals, and results, and negotiate options with Worldwide Salesforce Capability Lead Team and stakeholders
Join us and make your mark!
Find out more about us and follow us on:
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
1114425
This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office
This post is listed Under Technology
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