Big Data support specialist Job Vacancy in Hewlett Packard Enterprise Bengaluru, Karnataka – Updated today

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Full Details :
Company Name : Hewlett Packard Enterprise
Location : Bengaluru, Karnataka
Position :

Job Description : Hewlett Packard Enterprise advances the way people live and work. We bring together the brightest minds to create breakthrough technology solutions, helping our customers make their mark on the world.
Our new innovative IT services organization is HPE Pointnext. We have the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation.
The Role:
The HPE Big Data CoE team supports and covers the entire Big-Data solution stack, consisting of servers, storage, network technologies and specific software layers (including Hadoop, Linux, VMware, BlueData, Microsoft) to make up a solution optimized for Big Data/Analytical workloads. Remote Support Specialists will be expected to support installations, upgrades and expansion of existing installations, appliances, new deployments, and deliver reactive and proactive services to new and existing installed base, worldwide, using remote support tools and methodologies. Candidates are expected to be proficient in system and change management best practices and must demonstrate strong hands on experience. In addition, they should demonstrate coordination skills to direct the work of onsite resources as required. The role may require some travel for training and delivery.
Relevant Experience:
Hands-on experience with servers, storage, networking and software technology related to Big Data or complex business solutions.
Experience in supporting Enterprise customer requirements.
Ability to work in shifts and on weekends (mandatory)
Core technical proficiency in a minimum of two areas
Big Data
Cloud
Storage
Analytics
Virtualization
Containerization
Affinity and understanding of software architectures is a prerequisite
Strong Operating System administration
Experience with Blue Data or container platform software is desirable
High analytical and troubleshooting skills
Commitment and attitude to deliver high quality eco-system solution (holistic) support
Be part of a support team at a worldwide level
Excellent written and verbal communication skills in English
It is imperative that the applicant possess the right attitude to embrace changes in technology and demonstrates the ability to work outside their comfort zone in gaining skills on all components in the solution stack.
Job Qualification and Experience:
5 years + working knowledge on skills mentioned above
Excellent verbal and written communication skills
Experience troubleshooting in a technical environment
Excellent analytical and problem-solving skills
Advanced proficiency with case management and monitoring tools
Superior customer service skills
Phone and remote support experience
Ability to solve and document solutions for usage of other technicians and customers
Ability to lead resolution activities with escalated customers
Ability to contribute to technical action plans
It is imperative that the applicant possess the right attitude to embrace changes in technology and demonstrates the ability to work outside their comfort zone in gaining skills on all components in the solution stack.
Join us and make your mark!
We offer:A competitive salary and extensive social benefitsDiverse and dynamic work environmentWork-life balance and support for career developmentAn amazing life inside the element! Want to know more about it?
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HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
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This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office

This post is listed Under  Technology
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