Campaign Manager – SFMC Job Vacancy in iSOCRATES Mysore, Karnataka – Updated today

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Company Name : iSOCRATES
Location : Mysore, Karnataka
Position :

Job Description : Employer: iSOCRATES MAdTech Private Limited

Reports to: Architect

Location: Mysuru, Karnataka, India

Introducing iSOCRATES

iSOCRATES advises on and manages data-driven, mission-critical MAdTech platforms, technologies and processes as the Global Leader in Programmatic Resource Planning and Execution™ serving publishers, marketers, agencies, and enablers.

iSOCRATES meets the needs of the multi-billion-dollar MAdTech industry (Marketing Technology plus Advertising Technology) by providing a unique combination of automation and operations technologies and solutions to both supply-side and demand-side partners in the U.S. and globally.

The Company has two lines of business:
Planning (Strategy and Operations Consulting)
Execution (Managed Services and MAdTechBI™)

The firm is staffed with its own proven technology-enabled marketing and advertising platform specialists 24/7/365 at its own wholly owned global delivery center in Mysuru, Karnataka, India and with its expert partner-facing Partner Success team based in St. Petersburg, Florida, U.S.A.

Partners save money and time, achieving transparent, accountable performance while receiving extraordinary value. Savings stem from a low-cost, focused global delivery model at scale that benefits from continuous re-investment in technology and specialized training.

The firm is owned by its employees and is headquartered in Saint Petersburg, Florida, U.S.A.

Primary Job ResponsibilitiesThe Campaign Manager will be responsible for the quality and delivery of a campaign for a client, including tactical recommendations, campaign management, campaign development, QA and reporting calling on specialist roles when necessary (e.g. Creative). This is a role to work in a fast-paced technology support environment using innovative technologies while having the ability to work with enterprise clients face-to-face. Creative problem solving and troubleshooting skills will lead to success in this position and future advancement!
Roles and Responsibilities

Gathering campaign requirements, timelines and finalizing briefing
Coordinate with cross functional team to drive email development
Managing the creative process if required
Analyze provided html assets and revise where necessary
Campaign configuration
Audience creation, management and data troubleshooting (not responsible for the data integrity – BSA)
Quality Assurance and testing of campaign
Campaign performance tracking & reporting
Management of campaigns and communications of time, scope, cost
Managing & maintaining campaign documentation
Client and internal training on campaign process, platform tools & custom applications
Campaign/trigger monitoring & issue resolution management
Internal & external training of platform, tools & custom applications
Day to day support of specific platform & custom applications for self-deployment clients
Active participation in internal and external calls to understand upcoming projects or campaigns
Requirements

3+ years related full-time experience in SFMC platform and customer support or client
services environment
Must have strong understanding of customer service standards
Must have strong critical thinking skills
Working knowledge of HTML/CSS (Nice to have)
Working knowledge on the relational database structure (primary and unique keys,
sister table joins)
Prior experience building email campaigns and setting up user-initiated emails using
SFMC
Should have the knowledge of building block based designs using content builder in SFMC
Exposure on setting up Data Extension and AMPscripts for dynamic coding in
SalesForce Marketing Cloud
Build emails and landing pages using HTML/CSS/Media Queries/AMPScripts (Nice to have)
Self-starter who requires minimum supervision
Strong written and oral communication skills
Must have the ability to multi-task and prioritize work independently
Familiarity with project management methodologies; understanding of scope,
requirement gathering, dependencies, and scheduling work
Must have a high attention to detail with the ability to produce flawless work in rapid
succession
Must possess effective communication skills when speaking to technical and non-
Technical
If you are interested and your profile matches the requirements mentioned, please send your profile to [email protected]ocrates.com.

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