Digital Engagement and Retention Specialist Job Vacancy in Mater Health Newstead TAS – Updated today
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Full Details :
Company Name : Mater Health
Location : Newstead TAS
Position :
Job Description : Job no: 495607
Work type: Permanent
Location: Newstead
Categories: Fundraising/Foundation
About the role
Mater Foundation has a fantastic opportunity for a dedicated Digital Engagement and Retention Specialist to join the team in a permanent full-time position. This role will be based at Mater Newstead. This role will report to the Head of Digital – Lotteries. Mater foundation utilise Braze, Amplitude and MS Dynamics.
This is a great opportunity to join a leading charity that truly makes a difference in the community.
Mater Foundation aspires to be a leading and trusted health based fundraising organisation.
Specifically, our role is to conduct long term philanthropic and fundraising programs that enable people to exercise their philanthropy in whatever form and capacity they are able.
We do this in order to provide value adding funding for health, education and research programs, advancing the prevention and treatment of disease and improving the quality of life for people across the community.
Salary: Commensurate with experience
What you’ll be doing
You drive the development of the digital supporter communication and channel planning, while leading the implementation of the strategy to meet team and organisational goals.
Current supporter focused role, the Digital Engagement and Retention specialist is empowered to drive results for the digital channel to meet adoption, retention and advocacy targets. Working with seamlessly with internal and external team members to maximise return from supporters via; web, app, edam, social, search, SMS/MMS, partners and all other possible digital channels.
You will achieve this by being:
Responsible for ideation and concept development
Responsible for briefing and workflow management
Responsible for reporting and goal alignment
Responsible for meeting deadlines and staying within budget
Responsible for planning and roadmap development
Responsible for day-to-day integration of channels for retention purposes, including: data, experience and risk management
Integrating with internal d external channels to meet digital retention targets.
Responsible for continual innovation and advancement of Digital retention platforms
Responsible for continual innovation and advancement of Digital retention process
Develop and maintain effective and productive communication and working relationships with key internal and external stakeholders
Support the digital team, and lotteries team and the wider Mater Foundation to excel at digital retention
About you
We are ideally looking for someone who will get into the marketing platforms and professionally deliver outcomes, in line with strategy. You should be experienced in loyalty and retention, with a commercial lens while buying into our higher purpose. You will have a tertiary qualification in marketing, communication, or related discipline and at least 3 years relevant work experience in a related area.
You will also have:
Modern analytical capability’s
Design awareness and digital CX skills
Ability to drive cross channel marketing
Why join us?
In return for your skills, effort and enthusiastic commitment you will have the opportunity to work for an Australian leader in the field of Health, Education and Research and work with a team who make a real difference to the lives of our patients, consumers and community.
Mater provides benefits not offered in other workplaces. In addition to being part of a workplace that offers compassionate care in the spirit of the Sisters of Mercy, you will have opportunities to increase your take-home pay with our salary packaging options.
Applications close Friday 11 March 2022.
**It is now a mandatory requirement of employment at the Mater to be and to remain fully vaccinated against COVID-19.
For more information, please contact Andy Coffey, Head of Digital – Lotteries, on 07 3163 6250
Advertised: 28 Feb 2022 E. Australia Standard Time
Applications close: 11 Mar 2022 E. Australia Standard Time
This post is listed Under App Development
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