Engineer (Hi-Tech) Job Vacancy in TARGET Bengaluru, Karnataka – Updated today
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Full Details :
Company Name : TARGET
Location : Bengaluru, Karnataka
Position :
Job Description : About us:
As a Fortune 50 company with more than 350,000 team members worldwide, Target is an iconic brand and one of America’s leading retailers.
Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who we are, and we invest in the places we collectively live, work and play. We prioritize relationships, fuel and develop talent by creating growth opportunities, and succeed as one Target team. At our core, our purpose is ingrained in who we are, what we value, and how we work. It’s how we care, grow, and win together
Target as a tech company? Absolutely. We’re the behind-the-scenes powerhouse that fuels Target’s passion and commitment to cutting-edge innovation. We anchor every facet of one of the world’s best-loved retailers with a strong technology framework that relies on the latest tools and technologies—and the brightest people—to deliver incredible value to guests online and in stores. Target Technology Services is on a mission to offer the systems, tools and support that guests and team members need and deserve. Our high-performing teams balance independence with collaboration, and we pride ourselves on being versatile, agile and creative. We drive industry-leading technologies in support of every angle of the business, and help ensure that Target operates smoothly, securely and reliably from the inside out.
As a Hi Tech Engineer, you serve as technical specialist to Target Team Members: providing one-on-one in-person, virtual, and remote support and education for hardware and software.
Job Responsibilities
Provide a high-level of customer service to Target Team Members on a daily basis
Rapidly resolve hardware, software, educational, and environmental incidents and requests
Provide preventative maintenance to ensure hardware and software stability
Coordinate and collaborate with partner support teams to drive issue resolution
Adhere to and advocate for Target’s Information Security Policies and Best Practices
Drive continuous improvement with the development of new standards, best practices, and process improvements
Provide supervision/work direction to contract staff
About You
BE or equivalent experience
2-4 years relevant technical support experience
Proven troubleshooting ability with macOS and Windows 10
Good knowledge on mobile devices such as Android OS, iOS, iPadOS
High-level written and verbal communication skills
Maintains technical knowledge within areas of expertise
Stays current with new and evolving technologies via formal training and self-directed education
Strong support-minded focus
Strong problem solving capabilities and analytical skills
Ability to build strong relationships with end users, understand their needs, and translate into technology solutions
Able to adapt in a rapidly changing environment; a fast learner, self-starter and highly passionate and motivated individual
Ability to multi-task
Comfort with ambiguity
Positive attitude
Familiarity with ITIL best practices
Qualifications:
This post is listed Under Technology
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