IT Technician Apprentice Job Vacancy in ITEC NE Chevychase Court, Seaham SR7 – Updated today
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Company Name : ITEC NE
Location : Chevychase Court, Seaham SR7
Position :
Job Description : Homefair Blinds and Shutters are looking for an apprentice to join the team providing support on the help desk for their IT issues. This exciting role offers long term security and the opportunity to progress in a permanent position.Vacancy descriptionSupport:Assist with the basic telephone support to the Homefair shop network which usually involves:Remote Desktop connectivity issuesMicrosoft Teams issuesRegular routine password changes to online payment systemAssist with ongoing system improvements which will include:Setting up New PC’sInstalling windows and softwareSetting up network accountsAssisting with the migration to a cloud server.Assisting with the migration to a SIP Phone system throughout the 20+ shops.Carrying out routing updates of software including Windows, Sage, Blindata and OfficeOffice 365:Create and Edit documents in Word, Excel and PowerpointBasic administration of Exchange server and associated Outlook accountsBasic administration of Microsoft Teams across a network of 100+ usersBlindata:Assist in the administration, setup and testing of the extended functionality of Blindata and its integration throughout the businessAssist with the setup of factory floor PC’s and barcode scanners including the setup of wi-fi range extendersApp Sheet/Google Sheets:Assist with the development and testing of the new Excel spreadsheet/database based App for tracking customer support issues and creating regular reporting routinesCreate basic apps to cover any shortfalls which become apparent with the switching off of the old Homefair bespoke Clipper system and the migration to blindataWebsite development (WordPress)Manage contentCreate new outreach contentImprove SEOCreate content for BlogDesign visual creativesWebsite Keyword Research:Research and identify potential keyword opportunitiesBrainstorm and expand key phrasesDetermine the competitiveness of keywords and create reportsDesired skillsHave strong interest in IT technologies and strong desire to learn new skillsBe able to learn on the job and apply learned knowledgeBe enthusiasm for IT and excellent customer serviceBe familiar with and have a general interest in computersHave excellent written and verbal communication skills are essentialHave strong interpersonal skills and relationship managementBe well organised and be able to prioritise workloadPersonal qualitiesSelf-motivatedPunctualEnthusiasticTake pride in your workTeam playerDesired qualificationsGCSE’s at grades A*-C/9-4 (or equivalent) in maths and EnglishTraining to be providedLevel 3 Infrastructure technician Apprenticeship StandardVia ITEC’s excellent staff and your on-the-job training you’ll achieve:City and Guilds Level 3 Diploma in ICT Professional CompetenceCity and Guilds Level 3 Diploma in ICT Systems and PrinciplesCity and Guilds Level 3 Award in Business ProcessesCisco IT EssentialsCisco CCNA 1 and 2MTA Mobility and Devices FundamentalsMTA Server AdministratorMTA Software Development FundamentalsJob Types: Full-time, ApprenticeshipSalary: £9,379.00 per yearSchedule:Day shiftMonday to Friday
This post is listed Under App Development
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