Manager – IN/VAS Job Vacancy in Vodafone Idea Pune, Maharashtra – Updated today
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Company Name : Vodafone Idea
Location : Pune, Maharashtra
Position :
Job Description : Job Req ID: 26301
Location:
Pune, IN
Function: Technology/ IOT/Cloud
About:
Role
Team Member – IN/VAS, Maharashtra Circle
Job Level/ Designation
M1 / Manager
Function / Department
Technology / Central Operations Group / Active Operations / Charging Operations
– IN & VAS, Maharashtra Circle
Location
Pune, Maharashtra
Job Purpose
Actively participate and support circle level activities pertaining to consolidations, Execute Circle IN/VAS Operations, Close Co-ordination with SNOC/Charging and Convergence team for Planned Activities and roll outs, Ensuring IN/VAS nodes availability, end to end assurance of IN/VAS services, Focus on Customer experience and active engagement in emergency handling. Managing on-site activities for IN/VAS servers.
Key Result Areas/Accountabilities
Responsible for operations of Circle IN/VAS Platforms
Extend expertise/support to achieve high service availability
Extending support to project team for new roll out, Support for Internal and External audits, perform periodic operational system audits
Responsible for Circle IN/VAS platform outage handling, periodic communication update to business regarding critical outages, field resource alignment for any on-site activities for IN and VAS HW.
MoP review along with SNOC IN & VAS Teams for major planned event
Onsite support for physical activities on nodes and peripheral environment
100% Backup Availability and ensuring offsite backup movement
Inventory and Spare repository management
Zero revenue leakage incidences due to any system malfunctioning
Support to Business team/CS team for customer complaints and resolve within TAT
Apply fix/work around for any revenue leakage related cases raised by RA/CS team
Technical UAT whenever required
Support to Project team for new project roll out
Ensuring zero customer impacting unplanned incidences due to any Activity on platforms
Support for Software upgrade/patch roll out
Core Competencies, Knowledge, Experience
Around 3 – 8 years of Experience in Core / IN / VAS Network Operation
Hands on working experience on Ericsson IN platforms
Operational knowledge on Ericsson PCRF platforms
Domain expertise of Core / IN / VAS Network components and interfaces and architectures
Knowledge of CAMEL & Diameter protocol. Should be able to do analysis on traces/tcpdump
Cloud and IP infra knowledge will be preferred
Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flows
Should have prior experience of working in Operations domain and aware about operational processes
Hands on working experience on Unix, Linux and scripting
Must have technical / professional qualifications
B.E / B Tech
Electronics / Telecommunication / Computer / IT Engineering
Additional advantage to have Certifications on
IP Switching & Routing (CCNA, CCNP, JNCIA, JNCIP etc)
Cloud Technologies like (AWS, Azure, GCP, Open Stack etc)
Should have knowledge of ITIL / ITSM Processes and Project Management
This post is listed Under Technology
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