Manager, UX Product Design Job Vacancy in Blackboard Chennai, Tamil Nadu – Updated today

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Company Name : Blackboard
Location : Chennai, Tamil Nadu
Position :

Job Description : UX Product Design Manager
Chennai, India
The Opportunity:
Recently combined with Anthology, Blackboard offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. The company’s mission is to provide dynamic, data-informed experiences to the global education community so that learners and educators can achieve their goals.
We believe in the power of a truly diverse and inclusive workforce. As we expand globally, we are committed to making diversity, inclusion, and belonging a foundational part of not only our hiring practices but who we are as a company.
For more information about our company and career opportunities, please visit www.blackboard.com.
This position is part of our User Experience & Design (UXD) organization, which plays a critical role in defining, designing, and developing Blackboard’s products and solutions. Our diverse and talented team is made up of user experience and design professionals who work across our product portfolios and web and mobile platforms to champion best-in-class design leadership throughout Blackboard. Our team believes that user experiences are as much about behavior and emotion as they are about usability, utility, and accessibility.
In this role you will lead and manage a team of UX design professionals focused on the continued growth of Blackboard’s Community Engagement web platforms, Student Success Services & Mobile strategy & applications to support our teaching and learning tools and platforms. You will direct product and UI/UX design activities and ensure operational success on cross-functional product development teams. We’re looking for an experienced people manager to lead and manage all aspects of staff development, budgeting, tactical and strategic design, and user research with a strong emphasis on growing and mentoring the team.
The Product/UX Design Manager is an experienced design professional who knows what it takes to build and cultivate a high-performing UI/UX design team. You will be responsible for nurturing career growth and fostering a culture of inclusion and continuous learning. This is a highly visible and key leadership role where you will interact with stakeholders and management across the company and will work closely with the Sr. Director, Product Design to develop and implement strategies to improve the User Experience & Design Team’s positioning, processes, and workflows. Additionally, this role is expected to collaborate well and communicate effectively with cross-functional partners in product management, engineering, marketing, and strategy to advocate for the team, mitigate blockers and set the team up for success.
This is a full-time position with a competitive salary based on your experience.
Primary responsibilities will include:
Providing resource planning and direction to the UX team and overseeing project management to ensure the team is supported, staffed appropriately, and focused on priorities
Helping to improve, develop, and maintain UXD’s tools and systems to provide consistency in how the team works to ensure the highest design standards
Maintaining a holistic view of Blackboard’s portfolio and advocating for an integrated, best in class user experience across platforms and products
Managing the timely reporting and delivery of all UX/UI artifacts and rituals to support the entire agile product development lifecycle with a focus on outcomes vs. outputs
Promoting user-centricity and design-thinking methodologies with a keen focus on problem-solving, experimentation, user-research, and design reviews
Supporting and developing the team’s ideas and helping drive innovation within the team and with key stakeholders by representing the voice of the user and balancing business goals
Continuously striving to improve design operations by optimizing the team’s efficiency and effectiveness in user research, concept-development, prototyping, design production, etc.
Helping to recruit talent globally, streamlining the onboarding process, managing a remote team, and establishing the team’s goals and key performance indicators
Mentoring and fostering career growth for direct reports and helping the team maximize its full potential and value
Being a thought leader within the UXD organization to influence the quality of design, design strategy, and design leadership throughout the company
The Candidate:
Required skills/qualifications:
Bachelor’s or advanced degree in Design, Technology, or related field
8+ years of diversified UX/design management experience preferably with SAAS or technology products or equivalent experience
Experience building and scaling design operations with a passion for operational excellence and strong organizational skills
A strong command of advanced design principles and proven ability to execute best practices
Ability to inspire, motivate a lead a diversified team to achieve design excellence
A compelling and informed point of view on modern, effective design processes and systems
Evidence of successful collaboration with product management and product development teams
Thorough understanding of prototyping methodologies and practices, user research methodologies, and A/B test planning/execution
Ability to effectively influence and communicate cross-functionally with all levels, verbally & in writing and communicate the value of design directions and strategy
Outstanding facilitation, interviewing, and presentation skills that bring diverse stakeholders together for problem-solving, ideation, workshops, planning, etc.
Experience hiring, managing, mentoring, and developing team members
Expertise in UX, digital interface, interaction, and visual design
Excellent team player and collaborator that brings people together for common goals
Ability to represent the UXD team throughout the company and to external stakeholders
Preferred skills/qualifications:
Strong systems thinking approach
Growth mindset with strong ability to galvanize and drive change
Experience designing for both customer and users
Experience collaborating with accessibility and content pillars
Previous experience in the education industry and e-learning technologies
Background in user research that informs design exploration and solutions
Please provide samples of your work with your application.
To ensure the safety and wellbeing of our employees during the COVID-19 pandemic, Blackboard positions are currently remote (where possible).
The Office:
Blackboard has an office in one of the biggest cultural, economic, and educational centers in South India: Chennai.
Located on OMR, the IT corridor of South Chennai
Easy access to Velachery, Thiruvanmiyur Railway station and bus stop
Very close to Tidel Park, Ascendas, and SRP Tools – Holiday Inn
Office provides lunch Tuesday – Thursday and evening snacks Monday – Friday
Office is situated behind Hotel Turyaa on the 5th floor of Rayala Techno Park
Fun Committee, Happy Fete Team, Food Committee, and Sports Committee ensures fun at work
ISR Team actively engages employees in contributing to various local charities
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities at any time.
Blackboard is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
Req ID: 571

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