Senior DRC Service Coordinator Job Vacancy in University of California Santa Cruz 1156 High St, Santa Cruz, CA 95064 – Updated today
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Company Name : University of California Santa Cruz
Location : 1156 High St, Santa Cruz, CA 95064
Position :
Job Description : Senior DRC Service Coordinator
Location: Santa Cruz
Job ID: 32035
JOB POSTING
NOTIFICATIONS
UC Vaccination Policy: With limited exceptions, COVID-19 vaccinations are required for Covered Individuals under the Policy. Covered Individuals include all employees, students, or trainees who physically access a University facility or program in connection with their employment, appointment, or education/training.
Covered Individuals do NOT include employees who work 100% remotely with NO expectation that they will physically access any University location or program at ANY time. If 100% remote work ends, the employee is subject to policy.
INITIAL REVIEW DATE (IRD)
UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The IRD for this job is: 03-28-2022
ABOUT UC SANTA CRUZ
UC Santa Cruz is a public university like no other in California, combining the experience of a small, liberal arts college with the depth and rigor of a major research university. It’s known as an unconventional place where innovation and experimentation is part of the campus’s DNA. That playful, bold spirit still thrives today, all on a campus renowned as among the most beautiful in the world.
DEPARTMENT OVERVIEW
The Disability Resource Center (DRC) leads UC Santa Cruz in providing educational equity and a welcoming environment for students with disabilities. The DRC identifies legally mandated Accommodations that address disabling barriers and work with faculty and students to remove or mitigate various barriers. The DRC educates campus stakeholders on disability diversity and equal educational access. The team ensures compliance with State, Federal and local laws and ensures compliance with UC policies.
JOB SUMMARY
Under the general direction of the Disability Resource Center (DRC) Assistant Director, the Senior Service Coordinator acts as a DRC liaison with campus stakeholders functioning as an organizational lead for supporting disability management and ensures legal compliance with regulations under the Americans with Disabilities Act. Using knowledge and skills as a qualified, experienced professional in the disabilities field, this position engages with a wide range of accommodation issues on a case by case basis. Applies critical thinking to accommodation decisions, and applies legal paradigms and best practices for formulating processes to implement accommodations. The position will participate in handling escalated or appealed accommodation decisions, and consults with the DRC administrator group for particularly contentious issues and / or highly complex situations. Some appealed or escalated cases will be referred to the campus ADA Coordinator.
APPOINTMENT INFORMATION
Salary Information: $79,750 / Annually
No. of Positions: 1
Benefits Level Eligibility: Full benefits
Schedule Information:
Full-time, Fixed
Percentage of Time: 100%, 40 Hours per Week
Days of the Week: Mon-Fri
Shift Includes: Day
Employee Classification: This is a Career appointment
Job End Date: None
Work Location: UC Santa Cruz Main Campus
Union Representation: Non-Represented
Job Code Classification: 004557 (STDT DISABILITY SPEC 4)
Travel: Never or Rarely
JOB DUTIES
50% – Direct Services to Students with Disabilities/Case Management
Functions as an organizational resource and process expert as it relates to education and accommodations for international students, graduate students, specific academic disciplines, etc.
Conducts interviews with new and prospective students to determine appropriate level of service (provisional, temporary, permanent) for support services and ADA academic accommodations.
Utilizes knowledge of complex federal and state legislation (ADA, FHA, Section 504 of the Rehabilitation Act) to conduct the interactive process and to interpret disability documentation from medical service providers in order to identify eligible students with disabilities.
Reviews documentation for Housing and Emotional Support Animal Requests.
Provides disability management advising to students and makes appropriate referrals; authorizes disability related academic accommodations and coordinates support services for a caseload of students.
Advises Coordinators with high-level cases involving complex disability issues that may also need to be escalated to the campus ADA Officer or Behavioral Intervention Team.
Provides back-up advising for colleagues in their absence.
Generates case notes for all significant contacts and appropriate and accurate data entry into the DRC database.
30% – Liaison with Faculty/Staff/Students/Community
Offers guidance and instruction regarding compensatory strategies and techniques to ensure students’ access to the academic environment.
Organizes meetings with other campus partners and/or departments regarding updated information on policies/procedures.
Discusses accommodation needs with professors, including essential course requirements, learning objectives and technical standards.
15% – Supervision and Leadership
Involved with the recruitment and training of new staff.
Serves as Senior member of the DRC Service Coordinator team and engages in/leads consultations regarding emerging legal and technological information, discussion of difficult cases and challenging requests for academic accommodations. Assists other team members in identifying the nexus between the impact of student’s disability(s) and campus barriers, including the rationale behind approved or denied accommodations.
Assists in the development and implementation of process documents and improvement of existing DRC processes.
Supervises professional staff and/or students
May supervise professional staff and/or students.
Leads the Service Coordinator team in the absence of the Assistant Director.
5% – Other
Performs other duties, as assigned, as needed to support the DRC’s mission and goals.
REQUIRED QUALIFICATIONS
Advanced degree in related area and / or equivalent experience / training.
Advanced knowledge of the legal framework and paradigms involving accommodations for students with disabilities established in state and federal laws and regulations. Keeps apprised of current higher education trends/best practices and proposes changes for post-secondary academic disability services.
Advanced knowledge of procedures for assessing and determining disability accommodation issues, including the Disability Compliance Office procedures.
Ability to interpret medical and diagnostic reports, summarize reports written by others, and use them to determine reasonable accommodations on a case by case basis.
Knowledge and experience in analyzing complex situations and identifying solutions for problems, with the ability to see patterns and trends in the field of post-secondary services.
Ability to exercise sound judgment and discretion in handling confidential materials and matters, and determine when to escalate matters to appropriate resources. Ability to apply good judgment in resource management.
Excellent oral and written communications skills to develop and lead presentations and to interact cooperatively and effectively with students, parents, staff, and faculty at all levels of the organization.
Excellent interpersonal and listening skills, and ability to remain calm and professional in stressful situations; including the demonstrated ability to interact professionally, share and gather information, and respond appropriately to student, staff and faculty needs.
Strong organizational skills.
Ability to keep accurate records and appropriately maintain the confidentiality of sensitive records.
High level of cultural fluency and a demonstrated knowledge of and commitment to working through issues related to diversity, equity, inclusion, and the multiple, intersecting identities of campus community members.
PREFERRED QUALIFICATIONS
Master’s Degree in Rehab Counseling, Student Affairs in Higher Ed, Disabilities Studies
Experience working with and serving with adults with disabilities in higher education.
Experience with the delivery of mental health services.
Knowledge and skills in universal design / inclusive pedagogy.
Bilingual in Spanish/ English, or ASL/English.
SPECIAL CONDITIONS OF EMPLOYMENT
Selected candidate will be required to pass a pre-employment criminal history background check.
The University of California has implemented a COVID-19 Vaccination Policy covering all employees. To be compliant with the policy, covered employees must submit proof of vaccination or have an approved exception or deferral, eight (8) weeks from date of hire.
Per the Child Abuse and Neglect Reporting Act (CANRA), this position has been identified as a Mandated Reporter. The selected candidate will be required to report known or suspected child abuse or neglect as defined by CANRA and will be required to sign a Statement Acknowledging Requirement to Report Child Abuse prior to commencing employment. CANRA Penal Codes, and related definitions, requirements, and responsibilities may be obtained here.
SAFETY STATEMENT
All UCSC employees must understand and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
HOW TO APPLY
Attach your resume and cover letter when applying for this job opening. Do not attach any documents to ‘My Activities’. Visit our How to Apply tutorial for detailed instructions on our applicant process.
EEO/AA
The University of California is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
APPLICANTS ARE REQUIRED TO USE THE UCSC ON-LINE PROCESS
View full job description and access on-line application:
https://careerspub.universityofcalifornia.edu/psp/ucsc/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=11&JobOpeningId=32035&PostingSeq=1
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.jeid-0133ff3c71769d47b7b38b17a06dd112
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