Senior Learning Deployment Specialist – Talent Development UKI – Permanent – London or Birmingham Job Vacancy in EY London SE1 – Updated today

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Company Name : EY
Location : London SE1
Position :

Job Description : A fantastic opportunity within the UK&I Talent Development team where you will support the high quality and effective delivery of the Consulting learning curriculum.
Consulting learning is looking for a Senior Learning Deployment specialist to join our team. We pride ourselves on being connected to the pulse of our consulting business which allows us to create meaningful learning experiences at the right time for our learners. This role sits at the heart of the team as you coach our coordinators whilst liaising with people in the business to understand their needs before advising, designing, and deploying learning initiatives. You will also work closely with management in the team who are there to support you in your thinking. Consulting is agile in nature and whilst you’ll have set portfolios to look after, the role can be as dynamic as you’d like to make it.
The opportunity
EY’s purpose of Building a Better Working World puts people at the centre of everything we do. Our focus on personal and professional development means that learning is in the spotlight. Consulting leadership value and support our team which allows us to partner with the business effectively in driving the learning agenda. This ambition goes beyond our client facing colleagues meaning that you will also be given the opportunity to embrace learning and development tailored for you. You’ll be joining a supportive group of people where you will feel empowered to drive your own development.
As Senior Learning Deployment specialist, you will be responsible for the deployment of multiple courses within one or more curriculums. You’ll create Learning course deployment plans and budgets and manage the end-to-end execution. You’ll source facilitators for Learning courses and ensure they are adequately prepared for course delivery. You’ll provide oversight of Learning administration activities and report on course feedback.
Reports to: Learning Program Manager
Direct Reports: Dotted line Junior Learning Deployment Specialists
Your key responsibilities
The core purpose of this role is about ensuring multiple stakeholders are set up as well as they can be for a positive learning experience. As we navigate this new Hybrid working world, you will need to be discerning about where to prioritise virtual vs face-to-face learning by considering costs as well as what will have the best impact for the type of content and audience in question. Relationship management is core to your role not only from a learning needs understanding perspective but also for buy-in and support from leadership as well as facilitators who agree to do assist us in addition to their client facing role. You will need to be organised in getting the basics of course deployment sorted so that you are able to act with agility and pace when responding to in the moment high priority learning needs. You will need to have a good handle of curriculum budgets by filling in a monthly forecasting tracker for review by our finance lead. With restrictions easing, there will be some occasions where you’ll need to travel to learning venues as well as regional offices like Birmingham and London to meet for team events. Role can be based in either Birmingham or London.
LEARNING DEPLOYMENT
Create Learning course deployment plans aligned to Learning Program planning and budgets, leads on the creation of the annual course / programme schedule with guidance from Manager and input support from junior Learning Deployment Specialist
Understands course content and makes recommendations on the most efficient and innovative ways to deploy
Work alongside instructional design team to implement new and/or updated learning content, support in identifying routes to market and testing new content with stakeholders
Oversees the end-to-end execution of Learning course deployment plans and budgets, including conference and event management, providing oversight of Learning deployment activities performed by the project team
Oversees initial set up of courses and classes in SuccessFactors or other platforms e.g. CVENT and the initiation and ongoing participant nomination process
Ensure all participants within the population complete their mandatory training requirements in line with SL policy requirements
Source facilitators for Learning courses and manage the facilitator pool including guest speakers/hosts where appropriate
Prepare facilitators for delivery of Learning courses (content)
Manage vendors relating to Learning deployment and logistics and any technology used to enhance learning experience e.g. app and social media management
Learning on-site support (as required)
Support the hosting and production of online modules, webcasts and virtual learning projects. Advise on best practice, for example interactivity during virtual classroom sessions
Curation of learning from current approved EY learning sources
vILT producer role where vILT team can’t support
Ideas generation and rollout of networking elements within virtual learning programmes, including leading the activity e.g, quizzes
Support with contracting with 3rd party suppliers and key contact for some suppliers
MEASURE LEARNING
Produce key insights from Learning Program feedback and report these to the Learning Program Manager
LEARNING FACILITATION
Facilitate Cross-SL Learning Programs as required Face-to-Face or online
FINANCIAL MANAGEMENT
Manage the budget, accruals, forecasts and actual costs of courses you are responsible for, supporting all Finance related activities as set out in the Learning Deployment model
Support with monthly/annual finance activities/requests from Operations team.
TEAM
Support the Talent Development function by undertaking other operational activities and projects which deliver enhanced value to stakeholders
Support the induction of new team members
STAKEHOLDER RELATIONSHIPS
Coaches and partners with the Junior Learning Deployment Specialists to increase their knowledge, skills and competence in role
Manage the relationship with business areas (such as UKI UK, UKI ROI, UKFS, ROI FS and Channel Islands) in relation to training dates and nominations
Management of learning communications and newsletters, including the SharePoint for the courses you are responsible for
Provides recommendations and solutions to meet business needs. Maintains and manages strong relationships with key stakeholders relevant to your courses, being the first point of contact for your course within the business. The relationships may include service line resourcing teams, Course Managers, Facilitators, Learning Champions, Quality and Efficiency networks, Q&RM/PPD, Subject Matter Experts, External training providers
Skills and attributes for success
Takes ownership for professional growth and maintains learning and relevance in the role
Highly organised with a sound attention to detail and an ability to deliver to deadlines
Ability to juggle conflicting demands on time and prioritise effectively
Ability to pre-empt deadlines and pursue colleagues for relevant information
Ability to learn new processes and skills quickly
Ability to work well unsupervised and use initiative where required
Proactive problem solver with solutions mindset and able to escalate appropriately
Commercial acumen and business awareness
Understanding of EY and EY Talent
Stakeholder management
Strong communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels
Team coaching and interpersonal skills
Strong team worker, with enthusiastic, can do approach, with ability to coordinate and work as ‘one team’
Data management and analysis skills, ability to provide evidence-based insights
Ability to engage and influence others, a desire to embrace and drive change, act as a change champion to support process improvements and demonstrate best practice
Strong IT skills – Word, Excel, Outlook, SharePoint
To qualify for the role, you must have
Experience of working in professional services or corporate environment
Experience of working in Learning preferred
Working in international and diverse environments
What we look for
Shows enthusiasm for and evidence of course design and/or programme management
Shows initiative and proposes solutions when tackling problems
Demonstrates curiosity by finding out what else is out there before agreeing to a way forward
Demonstrates strong teaming skills by sharing knowledge, asking great questions and caring for their own well-being as well as the teams
What we offer
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Please note
Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters!
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
Apply now.

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