Senior UX Designer Job Vacancy in Suncorp Group Brisbane QLD – Updated today

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Full Details :
Company Name : Suncorp Group
Location : Brisbane QLD
Position :

Job Description : Be part of a team that aspires to provide best in class digital experiences and to be the fastest growing Challenger Bank in Australia
Role based in Brisbane

The Role

To define and deliver best in class digital experiences across Suncorp Bank’s key digital assets including mobile, web and smart devices.

This role will bring expert design thinking to take our digital capability to the next level for our customers. We are seeking individuals who are customer-obsessed and can elevate digital banking by playing a key role in solving business and customer challenges with fellow designers and wider group of stakeholders.

The successful candidate will work across a range of products, applications and initiatives, so the ability to adapt to changing business objectives is essential. Having prior experience working within the financial sector would be advantageous.

Key Responsibilities

Problem Solving – Autonomously drive design solutions using HCD methodologies in an efficient and effective manner within Suncorp’s digital delivery framework. Identify new customer value propositions and translate those into world-class digital experiences
Design Delivery – Create elegant and usable UI designs to enhance user experience across all our digital platforms while making sure it meets accessibility standards. Other deliverables include but are not limited to wireframes, mock-ups and interactive prototypes
Stakeholder Management – Influence stakeholders with UX best practice and be an advocate for the customer. Must be able to present design output with clarity and confidence
Design System – Contribute to the evolution and growth of our Design System to ensure consistent and scalable designs across all our digital platforms. Champion high-quality design standards within the Group
User Research and Testing – Establish and advice direction on both qualitative and quantitative research to help identify problem space and use those insights to guide the design process. Should be able to facilitate and run basic interviews, workshops, surveys and usability tests

Skills & Experience

5+ years of experience designing digital products in an agile environment
Deep understanding and practical application of HCD methodologies in the design process with the ability to map out customer journeys, user flows and information architecture
Highly knowledgeable on responsive web and native mobile app design (iOS and Android)
Proficient in using design tools (e.g. Figma, Sketch or equivalent) to create designs and prototypes at various levels of fidelity
Capable of building and maintaining a Design System which consists of style guides and shared component/pattern library
Good understanding of Digital Accessibility and Web Content Accessibility Guidelines (WCAG)
Strong working knowledge on user research and discovery techniques with the ability to turn insights into user requirements or design recommendations
Experience in running usability tests and other lean testing methods
Keen eye for detail and up to date with latest design trends and emerging technologies
Previous experience in Financial Technology and/or Behavioural Science is desirable
A portfolio showcasing your latest UX/UI design work

Benefits
Discounts of up to 25% on our various Insurance, Banking & Superannuation products
Flexible working environment and arrangements; genuine focus on work-life balance
Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition)

About Us

Suncorp is a leading financial services provider in Australia and New Zealand, enabling more than nine million customers to better protect and enhance their financial wellbeing. With a heritage dating back to 1902, we have grown to become a top-50 ASX-listed company with over 13,000 people. We offer banking, wealth management and insurance products and services through our well-recognised brands including Suncorp, AAMI, GIO, Apia, Shannons and Vero, as well as those from our partners.

Working as part of Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:

Money magazine’s Bank of the Year and Business Bank for the fourth consecutive year (2018-2021)
Creating our Peace of Mind Package which provides immediate financial relief for customers (2020)
Developing our Small Business COVID-19 Relief Package to support our Insurance customers (2020)
Member of the RE100 Global Corporate Renewable Energy Initiative (2020)
Named an Inclusive Employer by the Diversity Council of Australia (2019-2020)
Employer of Choice for Gender Equality for sixth consecutive year (2014-2019)

If this opportunity sounds like the challenge you have been looking for, please apply online today. For further information regarding this position, please contact Georgia.slattery@suncorp.com.au

At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution.

The health and safety of our people, customers and communities is our number one priority. This means that we require all of our new employees to be fully vaccinated against COVID-19. Please speak to us if you have any questions about this based on your individual circumstances.
Advertised: 16 Feb 2022 AUS Eastern Daylight Time
Applications close: 04 Mar 2022 AUS Eastern Daylight Time

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