ServiceNow Technical Lead Job Vacancy in Deloitte Sydney NSW – Updated today

Are you looking for a New Job or Looking for better opportunities?
We got a New Job Opening for

Full Details :
Company Name : Deloitte
Location : Sydney NSW
Position :

Job Description : Date: 03-Feb-2022

Location:
Sydney, NSW, AU Melbourne, VIC, AU

Department:Description:
Deloitte Digital is seeking a ServiceNow Technical Lead to join our growing Customer Service Experience practice. Working from within our Digital Customer Platforms Practice you’ll be responsible for leading team to design, configure and deliver industry innovative customer service experiences for our clients, with a primary focus on the Customer and Creator Workflows (CSM and App Engine).

You will work closely with Solution Architects and client-facing Directors to meet targets, goals and objectives, with a specific focus on differentiated transformation solutions to shape opportunities and improve win rates.

You will be the project lead responsible for:

Coordinating with other architects, developers, program and project management about project LOE, project tasks, project progress and risks.
Leading team(s) for application software development, technical oversight, design, configuration, and deployment for ServiceNow implementation.
Authoring required documentation, briefings, models and designs including SLAs and various technical standards in support of the application(s)
Serve as SME for CSM and App Engine best practices, processes and applications.
Key point of contact for application-specific issues, questions, and solutions for IT leadership, staff, and other Contractors.
Help recruit and mentors junior developers in ServiceNow Development, Best Practices and Agile Development

You will also assist with practice and business development activities including ServiceNow solution development and proposal development.

Qualifications:
You will have a minimum of 5+ years’ experience working with the ServiceNow platform in addition to technology development, engineering project management, business process and process delivery. In addition, you will have the following:

Demonstrated experience in leading implementation project teams to delivery in a consulting environment
ServiceNow architect experience especially in ITSM, ITOM, and Scoped Applications along with strong platform technical expertise in ITSM and ITOM with Certified Implementation Specialist certifications with ServiceNow
Preferred ITOM architect experience in some or all ITOM application areas (Discovery, Service Mapping, Event Management, Operational Intelligence, Cloud Management)
Experience in integration of ServiceNow with alternate tools/platforms and the ability to lead design sessions to architect the integrations.
Strong understanding of the SDLC cycle with experience in an Agile environment.
Thorough understanding of Javascript, Angular JS, relational databases, SQL and web services.
Demonstrated understanding of ITIL practices Incident management, problem management and change management.
Strong stakeholder management experience at senior levels
Advanced command of communication and analytical tools is preferred e.g. MS Project, PowerPoint, Excel
Ability to communicate complex / technical issues to non-technical audiences

Why Deloitte?

At Deloitte, we create positively differentiated work experiences that enable our people to feel valued and achieve their full potential. Deloitte Australia opens the door to a career that can cross borders virtually and physically across Asia Pacific to gain experience and access projects beyond Australia’s borders. We value difference, and embrace people with diverse backgrounds, experiences, gender identities, abilities and thinking styles. Knowing that people work best in a variety of ways, we are happy to discuss alternative arrangements if the working pattern you are looking for is not specifically indicated.

We’re committed to continually building a safe and respectful workplace, where all our people feel appreciated and accepted. Through the creation of endorsed employee-led diversity networks which promote cultural, disability, LGBTI+, Aboriginal and Torres Strait Islander people and gender equality, we’re leading the way to shape an environment where everybody can thrive.

We are proud to have been recognised for our efforts in inspiring change and accelerating progress – check out our careers site for recent recognition in this space.

This post is listed Under  App Development
Disclaimer : Hugeshout works to publish latest job info only and is no where responsible for any errors. Users must Research on their own before joining any company